Assistant Director of Residential Life

Quinnipiac University•Hamden, CT

5d•Onsite

About The Position

Quinnipiac University is seeking an Associate Director of Residential Life to join their dynamic, student-centered team. This role is a key leadership position focused on shaping the residential experience for first-year students. Reporting to the Director of Residential Life, the Associate Director is a vital member of the senior leadership team, overseeing a residential community of approximately 1,600 first-year students. This in-person position offers the chance to significantly impact students' personal growth, academic success, and sense of belonging during their college transition. The Associate Director will contribute to creating a welcoming, inclusive, and engaging residential environment where students can thrive. Collaboration with colleagues across Student Affairs and the university community is essential. The role involves leading and enhancing the residential experience through innovative programming and student development, developing and assessing a Residential Curriculum, fostering partnerships with campus departments (e.g., CARE, Health & Wellness, Student Conduct, Facilities, Campus Life, Religious Life, academic partners), and creating policies that promote belonging and inclusion. Additionally, the position includes supervising, mentoring, and training professional and student staff, overseeing operational processes like room changes, serving as a resource for student concerns, responding to crises, and administering student conduct processes.

Requirements

Master's degree is required
A minimum of 5 years of progressive experience in a residential life capacity
Proven track record providing leadership, guidance, or functional supervision to colleagues or peers, with strong administrative skills and the ability to support team success
Demonstrated experience managing complex, detail-oriented processes and leading interdepartmental committees and initiatives that support operational effectiveness and departmental priorities.
Effective interpersonal, counseling, and presentation/public speaking skills
Strong customer service orientation, clear communication abilities, advanced writing skills, and adeptness at both independent and collaborative work
Innovative problem-solving capabilities
Proficiency in collaborating with stakeholders, fostering positive relationships with parents, faculty, staff, and community members
Demonstrated experience in program creation and execution
Independent decision-making prowess
Dedication to promoting diversity, equity, inclusion, and a sense of belonging
Proficiency in using MS Office programs (Word, Excel, and Publisher), Adobe Suite, Social Media, and web-based marketing tools
Willingness to work flexible hours, including nights, weekends, and holiday coverage
Proven ability to collaborate effectively with individuals from varied backgrounds

Responsibilities

Hire, train, develop, supervise, and evaluate 3-5 full-time professional Residence Hall Directors
Provide leadership for the assigned residential community, ensuring a positive and inclusive experience for students
Assist with Housing operational processes such as Room Change Process and other operational needs
Design and implement training and development programs for faculty affiliates and staff working with Living Learning Communities (LLCs) as the lead representative for Residential Life
Manage budgets for the assigned area, ensuring effective use of resources
Establish and maintain performance expectations for all staff members
Indirectly oversee over 50 paraprofessional staff members (Resident Assistants) and ensure their professional development and accountability
Assist in developing and implementing Office of Residential Life (ORL) goals, policies, and procedures. Ensure staff members are knowledgeable about essential residence hall procedures, policies, and practices
Participate in the recruitment and selection of both professional and paraprofessional staff members.
Track Residential Curriculum programs and activities and be responsible for assessment and reporting
Stay updated on trends and research related to residential students and their experiences to implement high-impact practices
Develop learning goals and educational plans tailored to meet the needs of residential students
Engage in New Student Orientations, Admissions Days, Open Houses, and other events to support the recruitment of new students and their families
Plan, implement, and evaluate training programs for both professional and paraprofessional staff
Develop, review, revise, and distribute staff manuals for Residence Hall Directors (RHDs) and Resident Assistants (RAs), in collaboration with Assistant Director colleagues
Assist with promotions and marketing efforts for the residential experience
Collaborate with campus and faculty partners to enhance student support and development best practices
Participate in the Administrator on-call duty rotation with Senior Staff, including evenings, weekends, and holidays
Investigate, mediate, and resolve student and parent concerns related to residential life
Serve on department, divisional, and university-wide committees as assigned
Partner with the Office of Facilities to oversee the maintenance and improvement of assigned residential facilities
Participate in professional development through seminars, workshops, conferences, and regional associations
Serve as an essential employee during weather or other emergencies, which may require coming to campus when the University is closed
Assume other responsibilities as assigned, including but not limited to summer assignments
Manage the move-in and move-out operations for Residential Life and Housing