Assistant Director of Residential Life

College of Saint Benedict/Saint John's University, Order of Saint Benedict • College of Saint Benedict/Saint John's University - St. Joseph, MN

2d • Onsite

About The Position

The Assistant Director of Residential Life at the College of Saint Benedict oversees housing operations supporting the four-year residential experience. The role manages room assignments for new and returning students, addresses student issues in collaboration with staff, and coordinates with campus partners on assignments, room changes, and facilities. It oversees housing facilities and operations, including renovations, repairs, new construction, and technology, and develops departmental materials, policies, and procedures. Reporting to the Director of Residential Life, the Assistant Director contributes to strategic planning for Residential Life and the student development division.

The position serves approximately 1,300 women residents across six residence halls and 13 campus apartment buildings. Residential Life staff includes a director, assistant director, five live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 8–9 student office assistants. Professional staff build connections with students through daily interactions, campus events, and community involvement.

Requirements

• Bachelor’s degree.
• At least two years of post-bachelor’s experience in housing operations or facilities management.
• Experience with housing management software.
• Ability to work effectively with numerical data and maintain a high attention to detail.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Teams.
• Strong communication, organizational, and interpersonal skills.
• Commitment to professionalism and maintaining a high level of competence in the role.
• Ability to exercise discretion and sound judgment and maintain confidentiality.
• Availability for evening, weekend, and holiday work as required during peak periods.
• Ability to perform the essential functions of the position with or without reasonable accommodations.
• Valid driver’s license and ability to drive a campus vehicle; completion of the college defensive driving program.
• Ability to move freely around campus and residence hall buildings, lift and carry items up to 25 pounds, and perform administrative and office-based duties, including extended sitting, computer work, reviewing information, preparing documents, and using software applications.
• Adequate hearing and vision to respond to resident needs.
• Occasional local travel in support of duties and programming.

Nice To Haves

• Demonstrated knowledge of StarRez.

Responsibilities

• Coordinate and maintain the StarRez housing management system and support an effective room-assignment process for students, parents, Residential Life staff, the Business Office, Student Accessibility Services, and Facilities.
• Oversee room assignments, housing selection, move-in and move-out processes, and key/card access.
• Manage housing billing processes with internal stakeholders.
• Supervise student employees who staff the central office and front desk.
• Participate in the Residential Life leadership team and contribute to strategic planning, budget management, policy development, and program growth.
• Work with Facilities to address maintenance issues in residential areas.
• Collaborate with the Director of Residential Life to coordinate internal and external communications across multiple media formats.
• Analyze student enrollment patterns to assess housing needs and recommend eligibility criteria for future housing plans.
• Assist in preparing the department budget, occupancy reports, and other reports supporting institutional planning and priorities.
• Serve as a resource for students, families, faculty, and staff regarding room assignments and facility concerns.
• Represent the institution in housing and residential life matters at forums involving admissions, academic affairs, alumnae, parent groups, community organizations, and college committees.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 18 paid holidays annually
• Generous vacation and sick leave
• Life and long-term disability insurance
• Tuition remission for eligible dependents
• Employer contributions to a retirement plan
• Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level