Assistant Director of Residential Life & Community Standards

Franklin Pierce University • Rindge, NH

3d • Onsite

About The Position

Franklin Pierce University invites applications for the Assistant Director of Residential Life & Community Standards, a full-time, 12-month, live-in position reporting to the Dean of Students. The Assistant Director plays a key leadership role in creating a welcoming, engaging, and student-centered residential experience that promotes belonging, connection, wellness, leadership, and student success.

The Assistant Director provides direct supervision and mentorship to Residence Directors and oversees residential education and engagement initiatives, including the Resident Assistant program, student leader recruitment and training, intentional interactions, and residential programming. The position collaborates closely with campus partners to develop engaging programs and experiences that respond to student needs and strengthen the residential community.

The Assistant Director also serves as a Community Standards Hearing Officer, participates in the Residential Life On-Call ROC) rotation, and supports division-wide programs and initiatives, including Orientation and Welcome Week, Homecoming, Halloweek, Spring Week, and other major campus traditions.

The ideal candidate brings experience in residential life, student programming and engagement, community standards, and student leadership development, along with a commitment to creating an inclusive and supportive residential community.

Requirements

• Master's degree in Higher Education, Student Affairs, Counseling, Social Work, Student Development, or a related field.
• Three to five years of related experience in residential life, student affairs, student engagement, campus programming, or a related area.
• Experience supervising or developing student leaders and/or professional staff, including recruitment, training, and evaluation.
• Experience with student conduct, conflict resolution, or serving as a conduct hearing officer.
• Demonstrated ability to develop engaging programs and initiatives that foster student involvement, belonging, and development.
• Knowledge of student development theory and best practices within residential and student affairs settings.
• Strong interpersonal, written, verbal, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work both independently and collaboratively in a fast-paced residential campus environment.
• Experience using technology and information systems such as Microsoft Office, Maxient, housing management systems, or similar platforms.
• Demonstrated commitment to creating an inclusive and welcoming residential community.
• Valid driver's license and ability to meet job-related driving responsibilities.
• Ability to participate in an on-call rotation and work occasional evenings, weekends, and early mornings.

Nice To Haves

• 3+ years of previous experience and expertise in working with Maxient,a housing management software, or similar systems.
• 3+ years of paraprofessional (graduate and undergraduate) supervision.
• 3+ years serving in a professional staff duty rotation and/or transferable crisis response team

Responsibilities

• Develop, implement, and assess residential programs that promote belonging, community building, leadership, wellness, academic success, and personal development.
• Utilize student feedback, assessment data, and best practices to continually strengthen residential programs and initiatives.
• Support first-year, sophomore, transfer, and other transition-focused programming in collaboration with campus partners.
• Contribute to major Student Affairs and University programs, including Orientation, Welcome Week, Homecoming, Halloweek, Spring Week, and other campus traditions.
• Support the development of specialized housing, themed communities, and Living-Learning Communities that respond to student interests and needs.
• Partner with Student Engagement & Raven Recreation, Student Success, Academic Affairs, Multicultural Student Services, Student Wellness, Athletics, Campus Safety, and other offices to support student engagement and success.
• Supervise and mentor Residence Directors, providing guidance related to residential education, student engagement, staff supervision, and community management.
• Provide leadership for the Resident Assistant program, including recruitment, selection, training, evaluation, and ongoing development.
• Oversee and strengthen the Ravens Reach Out intentional interaction model to encourage meaningful connections between RAs and residents.
• Create leadership development opportunities that prepare student staff to build inclusive communities, respond effectively to student needs, and promote student success.
• Serve as a Community Standards Hearing Officer and, when appropriate, an appellate officer.
• Support the Dean of Students in responding to student concerns, incidents, policy matters, and other issues affecting the residential community.
• Participate in the Residential Life On-Call rotation and provide leadership and support during student crises and campus emergencies.
• Promote educational and restorative approaches to accountability, conflict resolution, and community expectations.
• Assess residential programming, engagement efforts, and student leadership initiatives through surveys, focus groups, participation data, and other measures.
• Use assessment findings and student feedback to recommend improvements and inform future programming.
• Assist with departmental policies, procedures, reports, strategic planning, and assessment.
• Support broader initiatives within Residential Life & Community Standards, Student Affairs, and the University.
• Perform other duties as assigned in support of departmental and University goals.

Benefits

• Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.
• Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay.
• Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.
• Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
• Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, free gym access, meal discount, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level