Assistant Director of Residence Life

Wofford College•Spartanburg, SC

3d•Onsite

About The Position

Reporting directly to the Director of Residence Life, the Assistant Director of Residence Life is an integral member of the staff of the Division of Campus Life & Student Development (CLSD). The Assistant Director is responsible for the day-to-day administration of the residence life program and supervision of four Residence Life Coordinators (RLCs). The Assistant Director will encourage a supportive and inclusive environment aligned with the values of Wofford College. The Assistant Director is a 12-month, full-time appointment, and reappointment is contingent upon an annual satisfactory performance evaluation. Normal hours are 8:30am to 5pm Monday through Friday; however, hours will vary widely including working evening and weekends, contingent on campus activities and special events. Minimal working hours will be 40/week.

Requirements

Master’s degree in higher education, student affairs, or related field and minimum of 2 years of experience working in residence life, student development, or closely related fields (intern/graduate experience will be considered); OR equivalent combination of education and experience
Effective computer proficiency and knowledge of Microsoft Office applications
Demonstrated ability to multi-task and respond effectively in high-stress or crisis situations
Demonstrated aptitude for working and communicating effectively in a professional manner
Demonstrated commitment to fostering a diverse educational environment and workplace and an ability to work effectively with a diverse faculty and student populations

Nice To Haves

Experience with housing/residence life software (direct experience with eRezLife is highly desirable)
Experience directly supervising professional staff and/or graduate students
Effective experience with living-learning communities and other residence life/academic partnerships
Experience in an on-call rotation and/or with crisis response
Knowledge of relevant higher education applications and software (including Banner)
Demonstrated commitment to the values and goals of a residential, liberal arts college

Responsibilities

Broadly oversee the residential education program, including the RA staff and cocurricular programming, primarily through the supervision of the Residence Life Coordinators (RLCs)
Oversee the recruitment, selection, and training of Resident Assistants and Residence Life Coordinators
Act as supervisor on record for Resident Assistants, ensuring the completion of payroll and employment forms
Oversee residence life components academic initiatives, effectively fostering the expansion of these programs
Promote Residence Life initiatives and expand campus impact of the residential program
Serve on the campus-wide CARE team to triage students in need of additional resources or support
Uphold and enforce applicable laws as well as college and office policies
Adjudicate student conduct issues through conduct meetings, mediations, and coordination of judicial hearings
Serve as a point of contact for residential violations alongside Residence Life Coordinators, coordinating adjudication of health and safety violations, pet violations, vandalism, etc.
Oversee administrative aspects of residential conduct including management of cases, IRs, CRFs, and sanctions using Maxient conduct software.
Provide excellent customer service to members of the community engaging with the Office of Residence Life through walk-ins, phone calls, and the departmental email ([email protected])
Lead the Office of Residence Life in the absence of the Director of Residence Life
Assist students with roommate concerns, room change requests, and other housing issues when issues grow beyond the scope of RLCs
Assist with aspects of housing operations, including housing lottery, housing assignments, roommate assignments, and hall opening and closing, supporting the Director of Residence Life as needed
Serve as a general system administrator for eRezLife software, with a primary focus on residence education components
Serve on relevant CLSD and college committees, as need
Contribute to a healthy and positive workplace by supporting campus colleagues and CLSD programs and events
Serve in the CLSD on-call rotation
Other duties as assigned