Assistant Director of Quality Improvement
About The Position
The Center for Disability Services is seeking an Assistant Director of Quality Improvement to join their agency. This role is responsible for overseeing the management and implementation of agency quality assurance plans and programs. The position involves participation in all aspects of incident management within a highly regulated environment. Key duties include monitoring the adequacy and appropriateness of program services, developing and implementing evidence-based quality improvement and safety initiatives, plans, and processes, and ensuring compliance with federal, state, and local laws, regulations, and policies.
Requirements
- Associates degree in field of Management, Business, Health Administration, or related Human Services field AND at least 4 years of relevant job-related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, health care delivery, educational services; and/or regulatory compliance, accreditation, and/or performance improvement in the foregoing fields
- Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred
- Strong written and verbal skills
- OR
- Bachelors degree in field of Management, Business, Health Administration, or related Human Services field AND at least 2 years of relevant job-related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, health care delivery, educational services; and/or reg ulatory compliance, accreditation, and/or performance improvement in the foregoing fields
- Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred
- Strong written and verbal skills
Nice To Haves
- OPWDD or NYS Justice Center Investigation Certification Training
Responsibilities
- In collaboration with the Sr. Director of QA/QI, and program management, and staff, defines criteria (quality indicators), develops tools/trackers, and conducts/oversees regular reviews/observations to assess programs, individual care, program and clinical performance, and individual records
- Works with Sr. Director of QA/QI, and program management, and staff, to analyze trends, track follow-up, and develop response plans following site surveys and critical events
- Manages and maintains Quality Reviews, Quality Initiatives and other activities that produce better care, services, and/or more efficient operations, and integrates QI plans and processes for individual services
- Serves as agency's investigator for all incidents as needed
- Participate in department-wide on-call rotation
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Savings Plan
- EAP (Employee Assistance Program)
- Generous Paid Time Off (PTO)
- Tuition Reimbursement
- Early Access to Pay with RAIN
- Public Service Loan Forgiveness (PSLF)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
