Assistant Director of Programs

Details•San Diego, CA

2d•Hybrid

About The Position

The University of San Diego’s School of Leadership and Education Sciences (SOLES) seeks a dedicated and dynamic Assistant Director of Programs to join the Center for Embodied Equity and Neurodiversity (CEEN). The Assistant Director of Programs provides strategic leadership and comprehensive operational oversight for the Center's programs, projects, and events. This temporary role manages the entire lifecycle of program delivery, including fiscal administration, curriculum logistics, stakeholder relations, and digital infrastructure. The Assistant Director of Programs serves as the primary liaison between facilitators, program partners, and participants, ensuring all initiatives align with the Center’s mission of equity, inclusion, and neurodiversity.

Requirements

Bachelor’s degree in Education, Social Sciences, Psychology, or a related field.
3–5 years of experience in program management, specifically within equity, inclusion, or neurodiversity sectors.
Advanced skills in Microsoft Office Suite, Adobe, Zoom, and experience with LMS platforms (e.g., LearnWorlds) and CRM tools (e.g., HubSpot/Cashnet).
Excellent written and verbal communication skills; proven ability to act as the primary point of contact for diverse stakeholders.
Demonstrated ability to manage multiple complex projects, budgets, and timelines simultaneously.

Nice To Haves

Experience navigating university administrative structures and financial systems.
Deep understanding of neurodiversity, disability services, and inclusive education practices.
Background in leading workshops or training sessions for diverse populations.

Responsibilities

Manages the execution and delivery of all Center programs from inception to completion; develops and maintains the annual program calendar, ensuring all deliverables and long-term strategic goals are met.
Leads the start-to-end planning of all CEEN programs, workshops, immersions, and conferences (in-person, virtual, and hybrid). Responsible for venue procurement, vendor and facilitator payments, catering, parking arrangements, guest speaker itineraries, program agenda, run-of-show, email communications, supplies, on-site staffing, and all other event-related logistics. Attends all CEEN events and programs and serves as primary contact for logistics and support. Works with PCE staff and portal to award graduate-level extension credits for CEEN programs.
Collaborates with faculty and instructors to build and manage course content within the Learning Management System (LearnWorlds/LMS). Ensures materials and teaching environments are optimized for neurodiversity and accessibility.
Manages the Director and Associate Director’s calendar, Zoom meetings, email inquiries, and coordinates travel arrangements for internal leadership and external guests.
Manages program-specific budgets, ensuring fiscal responsibility and alignment with university business policies.
Generates invoices and contracts; works alongside SSII team to process and track client payments; creates portals and tracks participant payments via Cashnet; processes vendor and instructor payments; and conducts monthly OneCard (credit card) reconciliations for CEEN team.
Prepares detailed financial reports for leadership and assists with the administrative components of grant applications and fundraising efforts.
Serves as the primary communications lead, managing all internal and external communication for all CEEN programs and events (emails, newsletters, social media, and web).
Curates and distributes promotional content via social media platforms
Maintains and updates the Center’s website, ensuring accurate program information and user-friendly navigation.
Coordinates with external and internal partners for program promotion, enrollment, and logistics. Keeps track of all participant lists and files in the shared CEEN drive.
Serves as the high-level technical support for delivery of programs. Manages webinar settings, breakout rooms, and real-time troubleshooting for participants and instructors both in-person and virtually.
Ensures all digital and physical program materials are accessible. Audits social media and program materials for accessibility, including Alt-Text, ASL/captioning for events, and ensuring a neuro-inclusive digital experience.
Onboards and trains instructors and staff on the use of the LMS and virtual engagement tools.
Fosters partnerships with faculty, program partners, instructors, and participants to maintain a supportive, collaborative environment.
Leads data collection and analysis efforts (program evaluation surveys, attendance data, and social media metrics).
Synthesizes data into "Impact Reports" and actionable recommendations for the Director to drive continuous program improvement.
Recruits, trains, and manages student workers to support office operations and event execution.
Maintains comprehensive program documentation, databases, and digital archives.
Performs other duties as assigned to support the evolving needs of the program and student experience.