Assistant Director of People & Culture

AccorHotel • Los Angeles, CA

8d • $115,000 - $135,000 • Onsite

About The Position

The Assistant Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the People and Culture (P&C) department, ensuring legal and labor compliance and implementation of the organization’s mission and talent strategy. The Assistant Director is also responsible for overseeing all day-to-day functions of the People & Culture Office. Acts as a team builder and supports all leaders and colleagues, ensuring company policies, Fairmont Century Plaza operating and service standards are followed, colleague engagement is high and financial goals are met.

Requirements

• Minimum of 4 years’ experience in a Human Resources leadership capacity
• Prior experience working in the hospitality industry, specifically within luxury hotel brands.
• A Bachelor's degree in Human Resources Management, Business Management, or a related field.
• Solid understanding of U.S. employment laws, including California State Law
• Experienced working in both union and non-union settings
• Proficiency in Microsoft Office Suite and familiarity with HRIS software (such as Dayforce).
• High emotional intelligence, discretion with confidential information, and strong conflict-resolution abilities.
• A passion for service in Luxury Hospitality while possessing strong financial acumen and ability to understand strategic financial planning and budgeting.
• Strong problem-solving, decision-making, conflict-resolution, and strategic-thinking skills.
• Staying calm when assisting colleagues in escalated situations, and knowing what questions to ask and how to support, and knowing when to seek help when needed.

Responsibilities

• Collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administer or oversees the administration of P&C programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identify staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
• Monitor and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines.
• Gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to Make Special Happen.
• Work well under pressure, juggling tasks and prioritizing, so that you consistently deliver to a high standard.
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback.
• Ensure compliance with Accor/Fairmont policy and local legislation in all aspects of the People & Culture function.
• Communicates eligibility, enrollment, and participation in all applicable benefit plans, including coordination of benefit information seminars to all colleagues.
• Facilitates all short-term disability, long-term disability, FMLA, Leave of Absences and Workers Compensation claims.
• Working knowledge of CBA agreements within the Hotel. Supports leaders to understand CBA agreements as necessary.
• Other duties as assigned.

Benefits

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• Learning programs through our Academies to promote growth and development.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH.
• Competitive Health Benefit Package within 30 days of employment.
• 401(k)/Roth IRA Eligibility after 60 days of employment.
• Cell Phone Usage Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager