Assistant Director of People and Culture
About The Position
The Assistant Director of People and Culture (ADPC) develops, leads, and evaluates programs, projects, and processes supporting Carolina Performing Arts’ programming. This includes presenting performing artists, executing campus events such as Commencement and University Day, and enabling UNC student arts groups to present capstone performances on a professional stage. The ADPC reports to the Director of Finance and is a member of the Business Operations team. The role requires confident leadership, organized project management, and collaboration, with the ability to work tactically and communicate high-level goals to internal and external colleagues. The ADPC administers CPA’s volunteer program and supports the execution and ongoing improvement of its student workforce program. The volunteer workforce includes approximately 75–125 participants each calendar year, while the student workforce includes approximately 80–100 students each academic year. These workforces contribute to CPA’s programming mission and the quality of its performing arts experiences and educational outcomes. The ADPC also improves internal operational efficiency by applying industry knowledge and understanding of CPA’s strategic goals to design, document, implement, and continuously improve frontline initiatives and processes. This work is informed by direct observation of and participation in daily operations and may include special projects addressing emerging needs. The position requires active engagement with current arts industry trends, issues, and dynamics to advise CPA leaders. The ADPC supports workforce retention and professional development by identifying opportunities for team-building, meaningful engagement, and growth. The role also contributes to developing infrastructure for CPA’s current programming and future innovation, translating between industry and academic contexts and developing solutions that support CPA’s programmatic vision.
Requirements
- Experience developing, implementing, and evaluating paid and/or volunteer workforce-related systems, procedures, programs, and processes, including associated documentation, communication, and training.
- Excellent interpersonal skills and the ability to communicate clearly and concisely in one-on-one and group interactions, presentations, and trainings.
- Comfort with open, direct, transparent communication and sharing information.
- Ability to connect personal work and goals to the broader mission and values of an organization.
- Ability to build and expand relationships across an organization, including with staff, students, and volunteers, in support of a values-driven culture.
- Proven ability to manage, coach, encourage collaboration, and inspire confidence in others through formal and informal leadership.
- Demonstrated project management experience, including defining goals and deliverables, engaging stakeholders, setting and achieving deadlines, and recommending efficiency improvements.
- Experience sourcing, analyzing, interpreting, and communicating quantitative and qualitative data for a wide variety of constituent needs.
- Resourcefulness, inquisitiveness, and an action-oriented approach to new challenges and complex problems.
- Precision, accuracy, and attention to detail in handling data, applying rules and procedures, and producing documentation.
- High integrity, professional judgment, and discretion.
- Intermediate or higher competency in Microsoft Office, including Word, Excel, Teams, and SharePoint.
Nice To Haves
- Familiarity with or understanding of arts administration, higher education, and/or the nonprofit sector.
- Familiarity with or understanding of multi-genre arts festival operations and administration.
- Experience and/or training in workforce development, organizational development, or a closely related field.
- Knowledge of and experience with UNC–Chapel Hill human resources procedures and policies for SHRA permanent, SHRA temporary, EHRA Non-Faculty, affiliate, and student positions.
- Experience with UNC–Chapel Hill business software programs including ConnectCarolina, PeopleAdmin, InfoPorte, and TIM.
Responsibilities
- Develop, lead, and evaluate programs, projects, and processes that support Carolina Performing Arts’ programming.
- Administer CPA’s volunteer program and support the execution and ongoing enhancement of the student workforce program.
- Design, document, implement, and continuously improve frontline initiatives and internal operational processes.
- Observe and participate in daily operational workflows to identify opportunities for efficiency and capacity-building.
- Advise CPA leaders on current arts industry trends, issues, and dynamics.
- Promote workforce retention and professional development by identifying opportunities for team-building, engagement, and growth.
- Contribute to infrastructure supporting CPA’s current programming and future innovation, translating between industry and academic contexts.
- Manage projects by defining goals and deliverables, engaging stakeholders, meeting deadlines, and recommending efficiency improvements.
- Communicate with, build relationships across, and support staff, students, volunteers, and other internal and external colleagues.
- Coach others, encourage collaboration, and inspire confidence through formal and informal leadership.
- Source, analyze, interpret, and communicate quantitative and qualitative data for varied constituent needs.
- Undertake special projects to address emerging needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
