Assistant Director of Operations

Southwest Equity Partners, Inc.•Solana Beach, CA

1d•Onsite

About The Position

To assist Operations Department in the day-to-day management of operational aspects of Southwest Equity Partners. The Assistant Director is responsible for assisting with vendor management, staff recruiting, property onboarding, training, Appfolio/software integrations, HR/Payroll and various projects as assigned.

Requirements

Strong interpersonal skills and the ability to work under time constraints
Strong project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion
5+ years of any type of operations management experience; multifamily experience a plus.
Excellent oral and written communication skills
Experience in supervisory role and managing staff
Experience in writing and maintaining budgets
Proficient in Appfolio property management software or other similar property management software
General office, bookkeeping and sales skills
Computer literate, including Microsoft Office Suite
Must be detail oriented and able to focus with frequent interruptions
Maintains confidence and protects operations of business by keep information confidential
Ability to operate in an open work area with moderate everyday noise
Ability to work from multiple locations
Ability to perform other duties as required

Nice To Haves

Bachelor’s degree preferred
multifamily experience a plus.

Responsibilities

Manage relationships with 3rd-party vendors for property and corporate operations.
Assist in the development of creative collateral for properties (photos, website, marketing descriptions, etc).
Assist with onboarding of new hires, training and new policy rollouts, including the creation of SOP’s and training guides.
Assist with new property intake & client onboarding into Appfolio.
Become a Key Player in the continuous adoption of Appfolio throughout the company.
Participate in the management of employee lifecycle, including oversight of interviews, preparation of onboarding documents, employee check-ins/reviews, and termination/separation documents.
Assist and cover HR duties when necessary (in conjunction with the HR team)
Oversee the Remote Team members back-office duties (scheduling, payroll and management)
Manage the billing platform for corporate purchases (Ramp)
Maintain positive relations with all community vendors.
Coordinate special projects as requested by supervisor(s).
Perform any other related duties as required or assigned.
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files