Assistant Director of Operations

Compass Group•Portland, OR

2d•$95,000 - $105,000•Onsite

About The Position

Working as a Director of Operations for Levy will allow you the opportunity to work with GREAT people like yourself! As the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests’ expectations through strong leadership and management skills and by living “The Levy Difference.” Levy is the disruptor in defining the sports and entertainment hospitality experience, recognized as the market leader and most critically acclaimed hospitality company in its industry. Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Requirements

Strong leadership and communication skills
Previous leadership experience in Hospitality or Retail
High level of computer literacy
High level of financial acumen
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Responsibilities

Maintains and implements Levy standards of quality in all areas
Acts as a liaison with the team, including partner’s operational team, Levy team and other areas as needed, to ensure efficient operational performance
Accountable for accurate reporting for the account
Holds team accountable to steps of service to deliver great guest service
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regularly scheduled meetings to ensure lines of communication are open
Mentors department managers to develop their skills and leadership abilities
Respond and assist in any departmental guest service issues
Other duties, as assigned