ASSISTANT DIRECTOR of OPERATIONS

Compass Group•Racine, WI

9d•$65,000 - $70,000

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. This individual will provide the primary support to ensure ideal workflow and exceptional service.

Requirements

Associate’s degree required; or equivalent and relevant experience
At least 3-5 years’ experience
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Strong supervisory, leadership, management and coaching skills
Strong work ethic, intense drive, and initiative for quality and customer service.
Proficient computer skills preferred

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer
Assists to ensure client, customer satisfaction and efficient cost effective management
Promotes the professional growth and development of all associates
Coordinates the tasks of the subordinate Supervisory and Management team via regular communication
Performs other duties as assigned