Assistant Director of Operations, Development

University of Texas at Austin

1d•$63,000•Onsite

About The Position

The UT Dell Medicine Development Team is seeking a highly skilled Assistant Director of Operations to provide comprehensive executive, programmatic, and operational support. This pivotal role involves close collaboration with the Senior Associate Vice President and Chief Development Officer and the Senior Director for Development, Operations, Finance, and Talent Development. The successful candidate will play a crucial role in advancing the dynamic mission of UT Dell Medicine to revolutionize healthcare.

Requirements

Requires a Bachelor's Degree with at least 4 year(s) of experience in strategic planning, operations, fundraising, nonprofit work or corporate administrative work.
Experience maintaining calendars and schedules for multiple administrators, composing and/or editing correspondence, creating spreadsheets and/or working with databases.
Experience in working in complex environments with senior leadership.
Demonstrated ability to manage multiple tasks and handle pressure under tight schedules and work as a team member.
Demonstrated attention to detail.
Excellent verbal, written, and interpersonal communication skills.
Demonstrated excellent relationship building.
The ability to creatively and resourcefully solve problems.
High level of professionalism and customer service.
Excellent writing skills.
Experience supporting senior administrators, faculty, and gift officers.
Proven project management skills.
Demonstrated ability to think strategically and creatively, work well under pressure, and manage details of several concurrent projects.
Experience using reporting tools, design software, and donor management software.
Proficient in MS Word, PowerPoint, and Excel.
A criminal history background check will be required for finalist(s) under consideration for this position.
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015.

Nice To Haves

Bachelor's Degree in with at least 4 year(s) of experience in health care, research, education, and community impact with three or more years of increasing responsible project management experience or development experience.
Demonstrated experience interacting with key university constituents, alumni, and donors as well as with university administrators, deans, faculty, and staff in providing good client and customer service.
Experience with VIP, Salesforce, Raisers Edge (or similar CRM software) and Financial Management Systems.
Proficiency in University of Texas policies, rules, and procedures is preferred.
Certified Fund-Raising Executive (CFRE) or similar certification.

Responsibilities

Efficiently manage and coordinate the calendars of the SAVP / CDO and Senior Director, scheduling meetings with donors, development team members, university leaders, faculty, and leadership. Prepare for daily needs and challenges, ensuring optimal scheduling and time management.
Assist the SAVP and Senior Director with meeting preparation and follow-up, including taking notes, drafting correspondence and briefings, editing letters and reports, preparing agendas and handouts, making room reservations, arranging catering, and making travel arrangements.
Assist other team members as needed, contributing to a collaborative and efficient work environment.
Perform other related functions as assigned to support the dynamic mission of UT Dell Medicine.
Provide project management assistance to the SAVP and Senior Director, supporting the launch and implementation of various projects that drive fundraising initiatives and priorities.
Create high-level content for communications and slide decks for team meetings, donor correspondence, donor briefs, and other strategic documents.
Create, pull, and synthesize reports as needed to support data-driven decision-making.
Update records in the Customer Management System (CRM), ensuring donor data is accurate and up to date.
Maintain and update the UT Dell Med Development pages and SharePoint folders, conducting regular audits to ensure information is current.
Assist the Senior Director in the creation, execution, and issuance of all Gift Agreements for the UT Dell Medicine Development Team.
Demonstrated proficiency using AI-enabled tools to pull, analyze, and synthesize fundraising and donor data, producing actionable reports and insights that support advancement strategies and decision-making.
Support the Senior Director in training Development Associates in finance processing, providing aid when needed, and managing approvals and submissions in their absence.
Assist the Senior Director with all procurement processing for the operations team, ensuring timely and accurate handling.
Assist the Senior Director with providing operational and procurement support to the Events and External Relations team.
Coordinate talent and professional development opportunities for the development team, including organizing yearly retreats, specialized training opportunities, and monthly lunch and learns with UT Dell Medicine leadership and faculty.
Manage a Development Team Culture Committee, scheduling 3-5 events per year that will focus on team building and collaboration.
Provide logistical and strategic support in recruitment, interview management, and new employee onboarding.
Partner with SAVP / CDO and Senior Director to identify emerging skill gaps, succession planning needs, and leadership development opportunities, helping to strengthen workforce readiness and employee engagement.
Adheres to internal controls and reporting structure.
Performs related duties as required.
Support special projects and initiatives as needed.
Participate in professional development opportunities to stay current with industry trends.