Assistant Director of Library Services

Chesterfield County•Chesterfield, VA

1d•Hybrid

About The Position

Chesterfield Public Library is seeking a full-time Assistant Director of Library Services to join their forward-thinking library system. This role supports the Library Director in managing library services, staff, and resources, with direct oversight of key operational functions. The Assistant Director contributes to strategic planning and service delivery, manages daily operations, and assumes the Library Director’s duties in their absence. The ideal candidate is a strategic integrator and chief-of-staff–style leader who ensures smooth operations by proactively resolving issues. They should be a collaborative, people-centered leader promoting communication, accountability, and consistent systemwide practices. An experienced operational administrator, strong systems thinker, and proactive problem-solver, they will advocate for staff development and champion customer experience and community-centered services. This role requires strong relationship-building skills with county partners, schools, Friends groups, and other stakeholders.

Requirements

Master's degree in library and/or information science from a graduate program accredited by the American Library Association (ALA).
Possession of, or ability to obtain prior to employment, a Librarian's Professional Certificate issued by the Library of Virginia.
Five years of progressive professional experience in administration, operations, or organizational leadership within a medium-to-large public library system.
Experience functioning in a chief-of-staff–style capacity—anticipating challenges, coordinating resources, supporting executive decision-making, and resolving issues before they escalate.
At least four years of experience in managerial/supervisory roles in a library setting (public library experience preferred), demonstrating the ability to integrate cross-departmental work, manage complex projects, and ensure system alignment.
Considerable knowledge of current library science principles, practices, and procedures.
Strong understanding of management practices, including personnel administration, budgeting, grants administration, and strategic program planning.
Solid working knowledge of project management, data analysis, and outcome measurement within a public library environment.
Demonstrated ability to lead and coordinate service operations and staff, supported by strong administrative and leadership skills.
Excellent oral and written communication skills, including effective public speaking and presentation abilities.
Proven ability to develop and sustain strong community relationships and partnerships.
Ability to interpret, apply, and communicate approved library policies and procedures, and implementation of the Chesterfield Public Library strategic approach.
Maintain current knowledge of programs, products and services related to systems, technologies, libraries, business, and national and local news events.
Commitment to exceptional customer service and to fostering a collaborative, inclusive, and supportive work environment while exercising sound judgment, effective conflict resolution, strong decision-making, and resourcefulness.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Nice To Haves

Equivalent combination of training and experience.

Responsibilities

Oversee the operational management of the library system, including planning, scheduling, public services, facilities, administration, and development of services and programs across 10 branch locations in partnership with department managers.
Ensure effective coordination of support services and consistent delivery of high-quality service across all locations and public-facing operations.
Monitor practices, policies, and workflows for efficiency, productivity, and alignment with library goals.
Maintain compliance with applicable laws, codes, policies, regulations, and ethical standards.
Serve as the first level of response for staffing issues, building concerns, and patron feedback, ensuring timely resolution and communication with the Library Director.
Directly supervise assigned management and administrative personnel, including oversight of planning, reporting, budgeting, performance evaluation, and departmental priorities.
Provide leadership, guidance, and professional development to staff to promote a positive, productive, and collaborative work environment.
Lead and motivate teams to ensure optimal allocation of resources and effective delivery of library services.
Support the Management Team in promoting communication, consistency, and collaboration across departments.
Oversee the maintenance and safe operation of library buildings and equipment in coordination with the Chief of Administrative Services.
Assist with facilities planning, capital projects, and related development initiatives.
Assist the Library Director in coordinating the goals and activities of management staff and implementing the Library’s Strategic Plan, mission, and vision.
Contribute to the development, implementation, and evaluation of policies, long-range plans, services, and new initiatives.
Oversee tracking, analysis, and reporting of library usage metrics to support planning and decision-making.
Assist the Library Director with annual budget preparation, financial oversight, and resource allocation to ensure responsible use of library funds.
Prepare reports, presentations, and communications for the Library Director, County Administrator, and Board of Supervisors.
Lead and coordinate special projects, ensuring timely and cost-effective execution.
Support data collection and analysis to evaluate library programs, services, and community impact.
Assist with grant identification, proposal development, fundraising efforts, and resource-securing initiatives.
Represent the library on county and community committees, serving as liaison to county and community partners to promote the Library’s initiatives.
Manage key relationships and partnerships, including Friends of the Library, Chesterfield County Public Schools, and other community organizations.
Participate in community organizations and provide presentations on library programs and services.
Respond to public inquiries about collections, services, programs, and policies in coordination with the Library Director.
Coordinate and attend meetings with staff, government representatives, and community groups.
Perform the duties of the Library Director in their absence, ensuring continuity of operations, services, and decision-making.