Assistant Director of IT & Data Services

Catholic Charities Eastern Washington•Spokane, WA

1d•Onsite

About The Position

The Assistant Director of IT & Data Services is an in-person position where supervision and support to the IT & Data Services team will be key activities. This position oversees department operations and ensures quality control of systems and data while optimizing processes. This position develops strategies and drives big picture projects tasked to the IT and Data Services teams. As the HIPAA Compliance Officer, this position works closely with the Security and Privacy Officers to maintain HIPAA compliance. This position also works to achieve contract and federal compliance in other areas of agency activities. This position is a key player in CCEW’s Enterprise Risk Management efforts.

Requirements

The ability to maintain the highest standard of confidentiality and integrity when handling sensitive, privileged, and critical information.
Bachelor’s degree in a relevant field AND 5+ years progressive experience with supervisory responsibilities in an office setting.
Experience in collecting, interpreting, and analyzing data required.
Demonstrate analytical skills with the ability to apply creative solutions to complex problems required.
Must have and maintain a current Washington driving license and evidence of automobile liability insurance.

Nice To Haves

Experience with data visualization software (e.g., Power BI, Tableau) preferred.
Prior work experience in areas related to social services, education, and/or poverty preferred.
Prior work experience with federal compliance and risk management preferred.
Prior work in strategic priorities project management preferred.

Responsibilities

Supervise the IT and Data Services Teams and with the VP, develop and execute long-term, big-picture strategic and operational plans to support the agency’s goals.
Function as the agency’s HIPAA Compliance Officer and work regularly with the Privacy and Security Officers to achieve and maintain compliance. Assist in CCEW’s ongoing efforts to achieve HIPAA compliance as directed by the Supervisor.
Monitor, perform, and report on auditing needs for federal and contract compliance.
Maintain strict confidentiality (e.g., passwords and other system security features) for the purpose of ensuring agency security.
Inspire and motivate employees through positive encouragement and incentive initiatives.
Communicate with other CCEW programs about shifting agency priorities and projects.
Assess and analyze department tasks, projects, and tools to find ways to optimize team effectiveness.
Identify potential problems and points of friction and find solutions to maximize efficiency and department outcomes.
Identify opportunities to expand or shift course based on agency and community needs.
Promote consistent data collection practices to ensure data integrity and reliability.
Provide after hours, on-call support as needed in the IT, Data Services, and HIPAA programs to triage requests and identify urgent needs.
Respond to and complete data reports and/or requests from VPs, Chiefs, and CEO in a timely fashion.
Travel to other CCEW offices to provide front-line/in-person systems support.
Work as a team member to ensure the success of the IT & Data Services Departments.
Check email regularly and respond in a timely fashion.
Process administrative paperwork including check requests/invoices.
Regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
Perform related functions necessary to support the mission and core values of Catholic Charities.

Benefits

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays