Assistant Director of Housekeeping

Loews Hotels•Atlanta, GA

5d•Onsite

About The Position

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Bachelor's degree or relevant work experience required.
Minimum of three (3) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership required.
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
Ability to stand for long periods of time required.
Ability to push, pull, and lift items weighing up to 50lbs.
Ability to work weekends, evening, holidays as necessary/required.

Nice To Haves

Previous experience with Opera Property Management System preferred.

Responsibilities

Lead daily housekeeping operations, assigning tasks and adjusting workflows to meet guest needs and occupancy demands.
Partner with the Director of Housekeeping to develop and implement standards that uphold Loews Hotels’ brand promise.
Maintain optimal staffing levels and oversee recruitment, training, and performance management for the housekeeping team.
Drive operational efficiency through labor management, inventory control, and cost-saving initiatives.
Collaborate with other departments to ensure seamless service and a consistently pristine environment.
Manage vendor relationships for uniforms and laundry services, ensuring quality and timeliness.
Champion team engagement through regular meetings, clear communication, and recognition of achievements.
Step into the Director’s role when needed, ensuring continuity of leadership and service excellence.
Execute special projects and support property-wide initiatives as assigned.