About The Position

Due to a recent promotion, the beautiful Hilton Americas-Houston is looking for an Assistant Director of Housekeeping to join our amazing team! This is a culture-driven team and an exciting opportunity to work at a Hilton corporate-managed property featuring 1,207 guest rooms and more than 114,000 square feet of meeting space. Come join the team that plays a vital role in ensuring our guests have an exceptional and memorable stay. Be at the heart of what we do and help lead a team dedicated to delivering the highest standards of cleanliness, service, and guest satisfaction.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Support housekeeping operations: Assist the Director in overseeing all housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
  • Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
  • Direct daily operations: Plan, distribute, and delegate daily, weekly, and long-term housekeeping assignments
  • Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
  • Ensure regulatory compliance: Oversee the proper use and handling of cleaning chemicals and supplies, ensuring safety standards and training compliance

Benefits

  • Complimentary lunch or dinner, depending on your shift
  • Complimentary parking
  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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