Assistant Director of Health Services

Life Care Services•Nashville, TN

5d•Onsite

About The Position

Clarendale at Bellevue Place is looking for a hospitality-focused Assistant Director of Healthcare Services. This role will provide the Director of Health Services (DOHS) with a full range of administrative, programmatic, and special project support in a fast-paced environment. The Community embraces a culture of hospitality, and all employees are expected to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests. This includes greeting warmly, treating everyone with courteous respect, anticipating needs, listening and responding enthusiastically, holding oneself and others accountable, making others feel important, embracing differences, asking "Is there anything else I can do for you?", maintaining high levels of professionalism, and paying attention to details. Employees must also observe and abide by all regulations to ensure personal health information is protected.

Requirements

Valid LVN/LPN-license in the State of Tennessee - Required.
Minimum one (1) year related experience as administrative assistant in a physician’s office or similar position supporting a clinical setting required.
Must be an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement.

Nice To Haves

Minimum one (1) year working in assisted living or health care preferred.

Responsibilities

Review tickler files each day, print off all items due and assist DOHS to organize and accomplish each task including employee training and resident requirements.
Create monthly DOHS calendar with all required elements.
Perform audits as directed by DOHS, and report audit results to DOHS and Executive Director.
Ensure all education is documented properly.
Coordinate with the Business Office Manager to ensure organized retention of training certificates.
Set up appointments for DOHS.
Coordinate and update staffing/schedule as directed by DOHS.
Schedule candidate interviews and department orientation with DOHS.
Serve as primary administrative support person for the Director of Health Services.
Create resident medical files and enter electronic health records information into system upon admission.
Coordinate internal and external correspondence and publications.
Maintain the Assisted Living & Memory Care policy and procedure manuals.
Provide computer support to the Assisted Living and Memory Care.
Ensure all aspects of Care Conferences are scheduled and logged accordingly.
Support creating a culture where business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.