Assistant Director of Front Office

Starwood Hotels • Beach, ND

7d • Onsite

About The Position

We are currently in search of a seasoned, insightful, and innovative Assistant Director of Front Office —a thought leader with a gift for service and an instinct for leadership, whose most important tasks are to ensure the excellence of the entire guest experience, as well as the brand’s operational and financial results. The Senior Leadership Team, while overseeing the overall operations, finance, and marketing of our brand, is accountable to every person who visits or stays with us, as well as our employees and our partners, whether that means greeting a guest, ensuring that every brand standard is upheld, or overseeing the strategy for development of a new hotel.

Requirements

• Minimum of 4 years of similar work experience.
• Expert in hotel rooms division operations.
• Strong leader.
• Proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Flexible and willing to meet the demands of a 24-hour operation.

Nice To Haves

• A post-secondary diploma or degree would be a plus.

Responsibilities

• Ensure the excellence of the entire guest experience.
• Ensure the brand’s operational and financial results.
• Greeting a guest.
• Ensuring that every brand standard is upheld.
• Overseeing the strategy for development of a new hotel.

Benefits

• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree