Assistant Director F&B

Legends Global • Kent, WA

1d • Onsite

About The Position

The Assistant Director of Food & Beverage is responsible for the direction and coordination of all Food and Beverage operations at the accesso ShoWare Center, ensuring company standards are maintained. This individual will help to facilitate optimum operational efficiency, maximize profits, and provide exceptional customer service. This role involves assisting in the development and implementation of marketing plans for Food and Beverage catering services, capital projects for operational improvements, and outside catering marketing plans. The Assistant Director will also evaluate and enhance sponsorship programs, coordinate with the Marketing Director for public relations, manage relationships with building tenants, and assist in negotiating contracts. They will direct and administer operating and marketing financial plans, including budgets, and evaluate facility practices for improvements in efficiency and safety. During events, they will oversee Food & Beverage operations for client satisfaction and quality control, analyze operational data for budgeting and cost control, and inspect facilities to ensure compliance with health and internal regulations. Maintaining cost and quality control standards, reviewing inventory, and ensuring staff adherence to alcohol and health regulations are key responsibilities. The role requires providing excellent customer service, ensuring compliance with Savor F&B policies, and maintaining a professional work ethic. This position requires the ability to work flexible, sometimes long hours, including nights, weekends, and holidays. The Assistant Director is also responsible for supervising staff, including interviewing, hiring, training, performance appraisal, and conflict resolution.

Requirements

• Bachelor’s Degree in Food & Beverage Management or related field desired
• Minimum 5 years industry experience in management level position with three (3) of those years in a management function in an arena, convention center or stadium; or equivalent combination of education and experience.
• Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of supplies and products.
• Must have current Washington State Liquor License
• Food handler certificate required from Health Department.
• Must obtain ServSafe Manager, ServSafe Alcohol and ServSafe Allergen certifications as required by ASM Global Food and Beverage Division.
• Possess skills and experience in contract negotiations, business law, labor relations, purchasing procedures and supervising personnel.
• Engage in much decision making that is generally governed by procedure and guided by policy.
• Demonstrate knowledge in the terminology and verbiage of the concert and live entertainment industry.
• Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales.
• Plan, coordinate, and direct varied and complex administrative operations.
• Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.
• Highly motivated, self-directed, personable, positive, and hard working.
• Detailed oriented and able to perform independently with minimal supervision.
• Strong communication skills and works well in a team-oriented environment.
• Excellent organizational, planning, communication, and inter-personal skills.
• Ability to undertake and complete multiple tasks.
• Organize and prioritize work to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Excellent math skills and attention to details.
• Operate a personal computer using Windows, Office, and other standard office equipment.
• Must have strong computer skills, Excel, and Word.
• Must be able to work in a fast-paced environment.
• Required to speak and understand basic English well enough to converse with customers, supervisors, and employees.

Nice To Haves

• Experience with Point of Sale systems preferred.

Responsibilities

• Assist in the development and implementation of a marketing plan for Food and Beverage catering services.
• Assist in the development and execution of capital projects to revamp food and beverage operations.
• Assist in the development and implementation of proactive outside catering marketing plans.
• Evaluate existing venue food & beverage and alcohol-related sponsorship programs and work with the Director of Food and Beverage to enhance visibility and find new opportunities.
• Coordinate with Director of Marketing to generate community awareness and promote food & beverage capabilities.
• Manage relationships with building tenants and respond to their challenges, requests, and issues.
• Assist in negotiating contracts and agreements for necessary activities and services.
• Direct and administer the execution of operating and marketing financial plans and documents, including revenue and expense budgets, and capital expense plans.
• Evaluate facility practices and recommend improvements for client needs, facility enhancement, or operational efficiency and safety.
• Oversee Food & Beverage operations during events to ensure client satisfaction and quality control standards.
• Analyze information concerning facility operations such as daily food sales, patron attendance, and labor costs to prepare budgets and maintain cost control.
• Inspect food service facilities to ensure equipment and building meet state, local health laws, and internal regulations.
• Maintain cost and quality control standards and reviews inventory controls with Food and Beverage staff.
• Inspect and sample prepared foods to maintain quality standards and sanitation regulations.
• Ensure all staff adheres to State & Local Alcohol enforcement regulations.
• Enforce all liquor laws & adhere to all health department regulations.
• Provide the highest customer service excellence.
• Ensure compliance with all Savor F&B policies and procedures.
• Maintain a professional work ethic.
• Follows all rules and regulations which apply to the food and beverage operations and to Legends Global Food and Beverage Division.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.
• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources department; addressing complaints and resolving problems.
• Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise, and motivate personnel, provide counsel on routine and sensitive personnel matters, and execute applicable solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager