Assistant Director of Food & Beverage

Spooky Nook SportsManheim, PA
Onsite

About The Position

The Assistant Food & Beverage Director is responsible for the successful management of Spooky Nook Sports food service operations. This role involves ensuring the highest level of guest service by overseeing all aspects of service and service staff during operating hours, while maintaining a clean and safe environment and meeting all financial goals for sales and expenses.

Requirements

  • Must be 21 years of age or older
  • At least 2 years of experience in Food and Beverage supervisory role
  • 1-2 years Sous Chef and or Line Cook Experience
  • Ability to work calm under pressure, prioritize tasks, and meet deadlines
  • Dependable transportation to and from work
  • Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
  • Availability to work a flexible schedule which includes days, evenings, weekends, and/or holidays
  • Authorized to work in the United States
  • Experienced in Food and Liquor Health Safety
  • SERVSAFE Certified
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Familiarity with global operational function of an entertainment venue
  • Understanding of P&L statements
  • Capability to multi-task and manage planning of multiple events at once
  • Previous experience working with BEO’s
  • Strong leadership skills; Inspires respect and trust from others; provides vision, inspiration and guidance.
  • Experienced in setting goals and developing individuals.
  • Highly dependable with a history of consistent attendance and punctuality
  • Brings integrity to every interaction, takes initiative to jump in where needed, lifts up teammates to win together, and creates an environment where positivity and kindness shape every guest experience.

Responsibilities

  • Manages and trains staff in all technical and non-technical aspects of their role; assign and review work; work with employees to correct deficiencies to meet department standards of quality and service.
  • Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws.
  • Assists in set up and preparing all concession areas for the specific program, sport, and showcase/convention events.
  • Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on “up-selling.”
  • Move throughout the facility and kitchen areas to visually monitor and act to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and collaborate with Chef toward improvement and make necessary adjustments for consistency.
  • Maintains safe, sanitary and organized work areas to include personal cleanliness, food handling, food storage and food preparation and clean-up.
  • Executes inventory control and calculation for monthly analysis and reconciliation.
  • Identifies opportunities to control food costs and other expenses and review with Department Director.
  • Ensures department cash procedures are adhered to and strictly monitored, including preparation, calculation and cashing up of tills.
  • Effectively maintain open communication of all operational changes with supervisory and hourly staff to ensure necessary information is implemented.
  • Maintain and Troubleshoot POS systems for operational efficiencies.
  • All other duties as assigned.

Benefits

  • Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
  • Affordable and comprehensive Medical, Dental, and Vision benefits
  • Competitive PTO package
  • Paid holidays
  • 401k program
  • 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
  • 35% discount on all Nook apparel
  • Free child care (3-hour increments)
  • Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
  • Local business discounts
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