Assistant Director of Food and Beverage

Crescent Careers • New York, NY

11d • Onsite

About The Position

The Assistant Director of Food & Beverage supports the strategic and day-to-day leadership of the hotel's Food & Beverage division, including the restaurant, bar, coffee/barista station, and banquet operations. This position partners with the Director of Food & Beverage to drive exceptional guest experiences, operational excellence, financial performance, and associate engagement across all outlets while maintaining direct leadership and accountability for the Banquets Department.

Requirements

• Bachelor’s degree in hospitality management, Business Administration, or related field preferred.
• Minimum of 4–6 years of progressive Food & Beverage leadership experience within a hotel, resort, conference center, or upscale hospitality environment.
• Previous banquet management experience required.
• Experience overseeing multiple Food & Beverage outlets preferred.
• Luxury, lifestyle, or full-service hotel experience preferred.
• Strong knowledge of restaurant, bar, banquet, catering, and hotel Food & Beverage operations.
• Demonstrated leadership and team development skills.
• Strong financial acumen, including budgeting, forecasting, labor management, and cost controls.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with hotel management systems, POS systems, and Microsoft Office applications.

Responsibilities

• Assist in the overall leadership and management of all Food & Beverage operations, including the restaurant, lounge/bar, barista station, and banquet operations.
• Support the Director of Food & Beverage in developing and executing departmental strategies to maximize guest satisfaction, revenue growth, and profitability.
• Ensure consistent execution of brand standards, service expectations, and operational procedures across all outlets.
• Monitor guest feedback and satisfaction metrics and implement corrective actions as needed.
• Conduct regular inspections to ensure exceptional standards of cleanliness, presentation, and service delivery.
• Provide direct leadership and management of the Banquets Department, including banquet captains, banquet servers, bartenders, setup staff, and event support personnel.
• Review banquet event orders (BEOs) and ensure flawless execution of meetings, conferences, weddings, and social events.
• Partner with Sales, Catering, Culinary, and Operations teams to ensure successful event planning and execution.
• Lead pre-event meetings, service briefings, and post-event evaluations.
• Manage banquet staffing, scheduling, labor productivity, and service standards.
• Ensure all banquet functions are executed in accordance with hotel standards and guest expectations.
• Monitor event quality, guest satisfaction, and operational efficiencies throughout each event.
• Assist in managing departmental budgets, forecasts, and financial performance.
• Monitor labor costs, scheduling practices, and productivity standards to achieve profitability goals.
• Support inventory management, purchasing controls, and cost-containment initiatives.
• Analyze financial reports and operational data to identify opportunities for improvement.
• Assist in implementing revenue-generating initiatives and outlet promotions.
• Recruit, hire, onboard, train, mentor, and develop Food & Beverage associates and leaders.
• Foster a culture of accountability, engagement, inclusion, teamwork, and service excellence.
• Conduct performance evaluations, provide ongoing coaching and feedback, support development planning, and manage corrective action and termination processes when necessary.
• Partner with leadership on succession planning, talent development, and workforce planning initiatives within the department.
• Support employee relations matters and ensure compliance with company policies, procedures, and employment regulations.
• Oversee banquet staffing needs, including recruitment, scheduling support, training, and retention efforts.
• Ensure compliance with all food safety, sanitation, alcohol service, and workplace safety regulations.
• Maintain compliance with brand standards, company policies, and local health department requirements.
• Promote a safe and professional work environment for associates and guests.
• Participate in internal audits, inspections, and quality assurance initiatives.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager