Assistant Director of Engineering

Four Seasons Hotels and Resorts•Naples, FL

About The Position

Support the Director of Engineering in overseeing the day-to-day operation of the Engineering Department at Naples Beach Club, a Four Seasons Resort. Assist with hotel and building maintenance across electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, interiors, paint, and decorating. Respond to inquiries and problems efficiently, courteously, and professionally to achieve maximum customer satisfaction while complying with Four Seasons policies. The role also supports staff supervision and development, preventive maintenance, purchasing and inventory, facility projects, energy conservation, emergency procedures, and coordination with other hotel and residence departments. Assume the Director of Engineering’s duties in their absence.

Requirements

  • High school education or equivalent experience; trade school training in mechanics, refrigeration, or a related area.
  • Two to five years of employment in a related leadership position with Four Seasons or another organization is preferred.
  • Working technical knowledge of general building maintenance.
  • Knowledge of and ability to operate computer equipment.
  • Knowledge of blueprints, wiring diagrams, and hydraulics.
  • Sincere willingness to provide service to residents, guests, and peers.
  • Good organizational skills and ability to work independently.
  • Ability to function under pressure, set priorities, and adjust to changing conditions.
  • High work ethic and sense of responsibility.
  • Flexible schedule and ability to work weekends and holidays.
  • Fluent in English.
  • Legal authorization to work in the United States.

Responsibilities

  • Assist with hiring, training, supervising, scheduling, disciplining, and planning activities for maintenance department staff.
  • Assist in developing and updating departmental policies and manuals.
  • Ensure proper execution of the work order/request system and follow up on items as needed.
  • Prepare purchase requisitions and work orders and liaise with the Director of Purchasing.
  • Implement preventive maintenance schedules, policies, and rules, and help ensure schedules are followed.
  • Maintain good working relationships with employees and provide instruction and encouragement as needed.
  • Help plan and implement procedures, systems, and controls for an efficient maintenance department.
  • Provide short- and long-term strategic direction for the facility in conjunction with other departments’ operational needs.
  • Directly supervise staff carrying out work schedules and spot-check work quality and employee performance.
  • Ensure timely completion of responsibilities assigned to shift Engineers and Engineering Managers.
  • Maintain logs for movement of stock items and tools, maintain par stocks, and distribute items.
  • Purchase equipment replacement parts and repairs, including contacting vendors for prices, writing purchase orders, receiving goods, and completing projects.
  • Ensure daily gas, electricity, water, and domestic steam and water meter readings are taken and reviewed; assist with monthly consumption reporting.
  • Set up fire line safety systems, identify valve locations, and establish other department-related emergency procedures.
  • Ensure effective communication and good relations between the maintenance department and other hotel and residence departments.
  • Prepare and follow through on projects outlined by the Director of Engineering.
  • Assume the Director of Engineering’s duties in their absence.
  • Support the energy conservation program to help the hotel meet annual budget targets.
  • Respond appropriately to hotel emergencies and safety situations.
  • Maintain a clean, neat, and organized work area.
  • Attend and participate in required meetings.

Benefits

  • Market-leading benefits package including medical, dental, and vision coverage, and a 401(k) with employer matching, all starting at 30 days.
  • Time-off plans starting on the day of hire.
  • Complimentary and discounted hotel stays around the world.
  • Wellbeing and mental health initiatives.
  • Complimentary employee meals and beverages.
  • Tuition reimbursement.
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