Assistant Director of Day Hab NY

Eihab Human Services•Springfield Gardens, NY

About The Position

The Day Service Assistant Director assists the Director with coordinating and managing day services and oversees operations across the Day Services programs. The role ensures that services comply with state and federal regulations and agency policies and support people with intellectual, developmental, physical, or mental disabilities in achieving their goals, valued outcomes, skills, independence, and self-help abilities. The Assistant Director helps maintain a safe, supportive, and therapeutic environment that fosters growth and rehabilitation, and acts as the Director when the Director is absent. The position supervises and coordinates staff and program operations, including staff hiring, orientation, training, performance, and compliance. It monitors program plans, individual goals, documentation, quality assurance, billing, budgets, staffing, facilities, medical and safety procedures, and maintenance. The Assistant Director also coordinates with families, providers, care managers, agency departments, and other treatment-team members to support continuity and quality of services.

Requirements

Bachelor’s degree in a human service-related field, five years of work experience in OPWDD serving people with intellectual or developmental disabilities, and at least two years in a supervisory role; or an associate degree in a human service-related field (or equivalent credits), six years of relevant OPWDD experience, and at least three years in a supervisory role.
Ability to interact professionally and ethically with individuals and staff, understand and implement service plans, and complete required documentation clearly and promptly.
Passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities.
Knowledge of basic human physical and psychological needs, health and safety precautions, simple nursing care, first aid, behavior management, and personal and environmental hygiene.
Ability to write professional, objective progress and behavior reports.
Ability to use computers and other electronic equipment and learn the basic operation and maintenance of adaptive equipment.
Ability to interact with individuals, community members, and treatment-team members; follow written and oral instructions; and read technical training manuals.
Ability to be supportive, patient, and a team player; observe, record, and report individuals’ behavior, attitudes, and physical conditions.
Ability to be on call and work extended day-to-day hours and prioritize conflicting deadlines.
Ability to obtain First Aid/CPR certification and Medication Administration Training.

Nice To Haves

Master’s degree in a human service-related field, three to five years of work experience in OPWDD serving people with intellectual or developmental disabilities, and at least two years in a supervisory role.

Responsibilities

Manage, plan, supervise, and coordinate the day-to-day operations of all Day Services programs.
Support the Director in ensuring program operations comply with agency policies and state and federal regulations; act as Director in the Director’s absence.
Supervise, evaluate, hire, train, and discipline management staff, and oversee other personnel matters and staff performance.
Monitor staff training and ensure staff can implement individuals’ care plans and program-specific requirements.
Oversee Person-Centered Plans, Person-Centered Reviews, individual goals, progress monitoring, and related documentation.
Monitor reports, incident reports, corrective actions, statistics, quality assurance, corporate compliance, and HIPAA-related requirements.
Conduct program compliance reviews and ensure accurate, complete records and documentation.
Monitor events and incidents, identify risks, and develop corrective plans to support individuals’ health and safety.
Ensure admissions and discharge procedures comply with regulations and agency policy; participate in intake meetings and review admission documentation.
Support development of day services and increased participation; maintain participant rosters, maximize Medicaid billing, and manage staffing to meet budgetary goals.
Develop and manage budgets, staffing, maintenance, and safety planning for Day Services programs.
Coordinate with families, residential providers, oversight offices, parents, advocates, care managers, other providers, and agency teams to maintain continuity of services.
Monitor services that develop individuals’ life skills, independence, community participation, socially appropriate behaviors, and health and safety skills.
Coordinate facility maintenance and repairs, furnishings, housekeeping, storeroom, building maintenance, and outside service contracts.
Evaluate program leadership teams, provide training, foster team building, and support implementation of OPWDD Professional Core Competencies.
Review Client Coordinator records and documentation and ensure participation in individualized service-plan meetings and applicable reviews.
Establish procedures for integrating special services into individual and program services; consult with supervisors and others on program-facility issues.
Attend day-services and agency management meetings and conduct regular or as-needed management meetings.
Monitor fire drills and emergency evacuation drills and review reports for accuracy and compliance.
Collaborate with Client Coordinators and the IDT team to ensure staff action plans, progress notes, service documentation, goals, outcomes, and recommendations are complete and compliant.
Ensure Day Habilitation programs are staffed according to regulatory ratios and individuals’ needs.
Monitor stipend procedures to uphold individuals’ choices and rights regarding their funds.
Oversee health and medical procedures and advocate for individuals to receive appropriate health care.
Monitor budgets and program operations to ensure adequate services and appropriate spending; assist with budget development.
Ensure operational updates and concerns are communicated to the supervisor through the chain of command in a timely and complete manner.
Cover leadership duties during vacancies or leave periods and perform other assigned duties.