Assistant Director of Corporate Partner Success

Arizona State University•Scottsdale, AZ

12d•Hybrid

About The Position

ASU EdPlus is a unit of Arizona State University focused on designing and delivering scalable digital teaching and learning models that increase student success and reduce barriers to achievement. The Assistant Director of Corporate Partner Success joins the Partner Success team and supports the planning, development, and day-to-day management of strategic corporate partnerships that advance innovative, scalable solutions aligned with organizational growth and revenue objectives. The role works directly with corporate partners and collaborates closely with internal product, marketing, operations, communications, and student support teams. The position helps implement partnership strategies, track performance metrics, and support data-informed decisions through business intelligence and reporting. It also contributes to partnership expansion and renewal efforts, facilitates partner meetings, and represents ASU and ASU Online at events and webinars. This is an in-person, hybrid position based at ASU’s SkySong workspace in Scottsdale, Arizona. Reliable commuting to Scottsdale is required, and some travel may be required.

Requirements

Bachelor’s degree and seven years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Ability to reliably commute to Scottsdale, Arizona.
Eligibility to work in the United States; ASU EdPlus will not sponsor this position.
Submit a cover letter and resume or CV with the application.
Resume must include employment dates in month/year format, job title, duties, and employer name for each position.
Cover letter must describe experience building, maintaining, and strengthening collaborative relationships with internal and external stakeholders while balancing their needs with organizational priorities.
Cover letter must share professional experience in higher education environments, including knowledge of the online learner profile and needs.

Nice To Haves

Bachelor’s degree in a related field.
Experience managing corporate-sponsored education programs.
Ability to build and maintain strong corporate partner relationships by managing expectations, timelines, and deliverables through effective communication, responsiveness, and trust to support partner satisfaction and retention.
Experience using analytics systems to track pipeline and performance metrics and generate actionable insights, reports, and executive-level presentations.
Experience using AI tools to create work efficiencies.
Understanding of higher education environments, including the online learner profile and needs.
Ability to work effectively across cross-functional teams in a matrixed environment, guide initiatives to completion, and ensure alignment with strategic goals.
Strong interpersonal skills, including the ability to navigate perspectives, resolve issues, and maintain productive working relationships.
Strong communication skills and ability to tailor messaging for academic leaders and internal teams.
Ability to represent the organization professionally in external-facing settings, including partner meetings, campus visits, and hosted engagements.
Ability to navigate ambiguity, manage multiple priorities, and meet deadlines in a fast-paced environment with evolving partnership needs, priorities, and organizational changes.

Responsibilities

Track and maintain partnership performance metrics, including KPIs and supplemental program health metrics, to identify trends, performance gaps, and optimization opportunities.
Collaborate with internal units, including communications, operations, and student support teams.
Track progress, risks, and deliverables across partnership initiatives.
Support preparation of executive-ready summaries and performance reports for senior leadership.
Lead the creation and co-facilitation of partner leadership meetings and program status check-ins.
Assist with execution of partnership expansion agreements, deliverables, and renewal activities.
Represent ASU and ASU Online at corporate partner tabling events and webinars as needed.
Prepare informational slide decks, create and print materials, and order giveaway items for partner events.
Travel to partner locations and/or host corporate partners as needed to support relationship management.
Assume or coordinate other duties or projects as assigned or directed.