Assistant Director of Community Schools

East Side House Settlement•Bronx, NY
•Onsite

About The Position

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan, providing education, career, and supportive services. Its Community Schools Program offers programs and services through community centers and school partnerships. Reporting to the Community School Director, the Assistant Director oversees attendance-improvement initiatives and supports a high-performing community partnership that helps students and families feel supported, connects community members, and contributes to positive student outcomes. The Assistant Director coordinates resources and programs addressing attendance, behavior, literacy, mathematics, youth development, and family engagement. These may include academic support, social-emotional services, health services, and other community-based resources, offered before, during, and after school, during the academic year, and in summer. The role collaborates with the school principal, leadership teams, staff, families, and community partners to align resources with student and family educational goals and school requirements. It also supports learning opportunities, attendance interventions, data-driven incentive programs, school celebrations, and an engaging school culture. The position supervises and supports at least two part-time and/or full-time staff and community partners. The schedule is Monday through Friday, 7:30 a.m. to 3:30 p.m., with occasional Saturdays from 8:00 a.m. to 2:00 p.m., and may be adjusted to meet operational needs. The position is non-exempt and full-time, with an hourly salary range of $27.47 to $30.22. Employment is contingent on successfully completing background checks and/or screenings.

Requirements

  • Bachelor's degree in a related field.
  • At least two years of experience coordinating and/or developing adolescent services and programming for people from varied cultural, social, and economic backgrounds.
  • Experience coordinating and managing programs, supervising a team, connecting people with resources, and coordinating referrals across youth age groups K–12.
  • Strong presentation skills and ability to represent the organization.
  • Strong written and verbal communication skills.
  • Ability to work collaboratively with school administration and the school's leadership team.
  • Ability to engage adolescents, build relationships, and demonstrate empathy.
  • Strong organizational skills and ability to coordinate multiple tasks and responsibilities.
  • Ability to work independently and collaboratively with staff.
  • Ability to work efficiently and effectively under pressure.
  • Familiarity with socio-emotional and trauma-informed practices.
  • Strategic thinking and problem-solving ability.
  • Diverse cultural competence.
  • Must be cleared to work at East Side House and successfully complete required background checks and/or screenings.
  • Ability to meet the physical demands of occasional lifting or moving items up to 25 pounds and routine use of standard office equipment, with reasonable accommodation where applicable.
  • Ability to work Monday through Friday, 7:30 a.m. to 3:30 p.m., and occasional Saturdays, 8:00 a.m. to 2:00 p.m.; schedule may change based on operational needs.

Nice To Haves

  • Master's degree.
  • Bilingual in Spanish and English.

Responsibilities

  • Work under the Community School Director and in tandem with the school principal, School Leadership Team, and Attendance Team to identify student needs and connect with internal and external community-based organizations.
  • Supervise and support at least two part-time and/or full-time staff and community partners; delegate tasks and monitor workgroup and staff effectiveness.
  • Organize and coordinate resources through the electronic filing system to support student cohorts.
  • Use positive youth development resources to improve student attendance, behavior, and academic performance.
  • Attend partnership-school workshops and events to support alignment across programs.
  • Generate reports on Community School outcomes for stakeholders.
  • Collect, review, and analyze student data to develop strategies, interventions, and continuous-improvement plans.
  • Coordinate services, programs, and resources supporting the social and emotional well-being and enrichment of students with attendance or academic struggles.
  • Provide students with social-emotional well-being and enrichment resources, referrals, and program opportunities.
  • Develop partnerships with organizations and programs serving the school community.
  • Facilitate workshops for students and families on topics such as social services, family services, and enrichment opportunities.
  • Build relationships with students, community-based organization staff, school staff, teachers, and parents, including through the School Leadership Team and grade-level groups.
  • Participate in organizational professional development, team meetings, supervision, and core team meetings; share relevant data, raise concerns, and develop solutions.
  • Connect students to prevention, early-intervention, and intensive-service programs addressing physical, emotional, cognitive, and social development.
  • Engage families and caregivers in understanding and supporting their youth's education.
  • Engage in and lead crisis intervention, small-group counseling, and individual counseling.
  • Help establish an environment responsive to student and family needs and foster a culture of high attendance and achievement.
  • Ensure accurate attendance tracking and reporting.
  • Prepare a monthly calendar of events, programs, meetings, and activities.
  • Use web-based platforms such as Zoom and Google Classroom to engage participants and monitor their engagement and safety during remote live sessions.
  • Facilitate wellness checks and calls to families.
  • Perform other duties and responsibilities as assigned; duties may change with or without notice.
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