Assistant Director of Care

Extendicare • Bonnyville, AB

10d • Onsite

About The Position

Reporting to the Director of Care, the Assistant Director of Care (ADOC) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents. Under the direction of the Director of Care, the ADOC leads and provides oversight for assigned clinical areas as per Extendicare’s model of care and collaborates with other members of the care team to ensure exceptional resident centered care and best practices are consistent with Extendicare, Accreditation standards, and all regulations. The ADOC will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the care they need, wherever they call home. Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Requirements

• Minimum of three (3) years of experience working as Registered staff in the long-term care sector (preferred).
• Minimum of one (1) year of experience in a managerial or supervisory capacity in a health care setting (preference of three (3) years).
• Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.
• Licensed Practical Nurse Diploma.
• Current CPR certification.
• Demonstrated leadership, communication skills and interpersonal skills.
• Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
• Proficiency in Microsoft Office Suite.
• Proven history of leading quality improvement initiatives and achieving positive resident outcomes.
• Demonstrated team building and time management skills.
• Strong Clinical skills.

Nice To Haves

• Proficiency in a second language.
• Experience working in a unionized environment and managing under a collective agreement.

Responsibilities

• Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.
• Identify risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.
• Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.
• Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult with care staff, residents and families to deliver and optimize resident care.
• Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
• Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.
• Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture, including identifying skill gaps, providing coaching and feedback and encouraging continuous learning.
• Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity.
• Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Benefits

• Continuous mentorship, support for life-long learning and growth opportunities.
• Opportunities for advancement and career growth within the organization.
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.
• Competitive compensation that reflects the value of this role and the unique qualifications each candidate brings.
• Comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees