Assistant Director of Care
About The Position
The Assistant Director of Care (ADOC) at Tendercare Living Centre, a 204-bed Long-Term care home managed by Extendicare Assist, is a highly skilled leader who supports and leads a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents. Reporting to the Director of Care, the ADOC leads and provides oversight for assigned clinical areas, ensuring exceptional resident-centered care and best practices align with Extendicare, Accreditation standards, and all regulations. The role involves engaging with residents and families to promote customer service and continuously improve resident satisfaction, fulfilling Extendicare's mission of Helping People Live Better.
Requirements
- Minimum of three (3) years of experience working as Registered staff in the long-term care sector.
- Preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.
- Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.
- Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.
- Current CPR certification is required.
- Demonstrated leadership, communication skills, and interpersonal skills.
- Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
- Proficiency in Microsoft Office Suite.
- Proven history of leading quality improvement initiatives and achieving positive resident outcomes.
- Demonstrated team building and time management skills.
- Strong Clinical skills.
- Experience working in a unionized environment and managing under a collective agreement.
Nice To Haves
- Proficiency in a second language is considered an asset.
Responsibilities
- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance in compliance with legislative and professional standards.
- Identify risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.
- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards, and labor and employment standards, including timely investigations and consistent action planning.
- Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult with care staff, residents, and families to deliver and optimize resident care.
- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.
- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback, and encouraging continuous learning.
- Uphold and promote the organization’s Mission, Vision, and Values and Philosophy regarding Ethics, Morality, and Integrity.
- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition, or suggestions) from residents, families, vendors, and team members with acknowledgment and empathy.
Benefits
- Continuous mentorship, support for life-long learning and growth opportunities.
- Opportunities for advancement and career growth within the organization.
- A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
- Competitive compensation that reflects the value of this role and the unique qualifications each candidate brings.
- Comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
