Assistant Director of Advising & Persistance

Stonehill College•Easton, MA

2d•Onsite

About The Position

The Assistant Director of Advising & Persistence is part of Stonehill College’s Academic Advising Office and the Navigation Center for Student Success. The role provides programmatic support and oversight for retention and persistence efforts, collaborating across the College to support student retention and success, particularly for vulnerable students. The successful candidate will create, assess, scale, and operationalize student support and continually improve academic support and recovery strategies. The position advises undergraduate students on major and career exploration, college procedures, registration, retention, persistence, and student success. It also works with colleagues across the Navigation Center’s Advising, Accessibility, Career, Global, and Tutoring offices, as well as faculty and staff, in support of inclusive, equitable student success.

Requirements

At least 3–5 years of progressive experience in higher education, advising and counseling undergraduates, and working with administrators, faculty, and parents or guardians in an advising setting.
Experience with and commitment to working with students from historically underrepresented communities, including first-generation and BIPOC college students.
Experience creating and assessing retention and student support programming, with a strong background in student development theory.
Experience bringing stakeholders together to solve problems and execute student success strategies.
Commitment to making data-informed decisions and implementing technology to support scalability.
Ability to develop and maintain effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives, and experiences.

Nice To Haves

Master’s degree.

Responsibilities

Help execute College strategies to support students in academic jeopardy and students from historically underrepresented backgrounds, and proactively remove barriers for students needing additional transition support before enrollment.
Oversee and manage the Academic Recovery Program for students not in good academic standing or needing additional credit recovery.
Work with Academic Advising colleagues to create and scale the Academic Pathways Program for students who may need additional academic support and intervention.
Collaborate with Admission, First-Year Experience, and Institutional Research colleagues to identify students needing support and implement transition programs.
Develop, evaluate, and execute the First-Generation Scholars Program with the Director of Student Success & Persistence, serving as the primary point of contact for enrolled students.
Coordinate and, where appropriate, teach population-specific courses, including a First-Year Experience section, Applied Learning Theory, and Explore.
Serve as the primary advisor for undeclared BA students and connect them with resources through the Explore program.
Propose and develop additional retention and persistence programming based on available data and best practices.
Provide academic support to undergraduate students using innovative strategies and coaching to engage students, connect them with campus resources, and support their development and retention.
Work with a collaborative advising team to meet student needs through drop-in and appointment-based advising.
Advise students on major exploration, graduation planning, course withdrawals, academic appeals, course overloads, academic interventions, mid-semester assessments, early alert referrals, and other academic progress and engagement matters.
Address student academic difficulties using holistic appreciative advising, coaching, and advocacy.
Mediate and resolve student-faculty concerns or communication issues through comprehensive case management.
Implement, assess, and modify effective academic support programs and best practices.