Assistant Director of Admissions (Applicant Services)

University of Florida • Gainesville, FL

1d • Onsite

About The Position

Join the University of Florida as an Assistant Director of Admissions! Lead the Office of Admissions' Applicant Services team and oversee application processing for undergraduate, graduate, post-baccalaureate, professional, certificate, and special academic programs. In this key leadership role, you will manage admissions operations, foster strong partnerships across campus, and ensure a seamless experience for prospective students.

Requirements

• Master’s degree in an appropriate area and two years of relevant experience; or a bachelor’s degree in an appropriate area and four years of relevant experience.

Nice To Haves

• Successful supervisory experience.
• Knowledge of University of Florida and State University System policies.
• Excellent written and verbal communication skills.
• Experience with customer service and public relations.
• Ability to plan, organize and coordinate work and training assignments.
• Experience with Slate and/or PeopleSoft Campus Solutions.

Responsibilities

• Oversee application processing for undergraduate, graduate, professional, post-baccalaureate, and certificate programs.
• Manage application workflows, deadlines, document processing, and departmental referrals.
• Conduct application reviews and support admissions policy development and implementation.
• Monitor applicant communications and ensure accurate processing across admissions systems.
• Troubleshoot and resolve data and system issues within Slate and Campus Solutions.
• Maintain expertise in admissions requirements, residency classifications, and immigration documentation.
• Ensure compliance with university policies, FERPA, and state regulations.
• Supervise and support a large team of full-time staff members and student assistants.
• Develop and deliver training programs for admissions processes and procedures.
• Manage hiring, scheduling, time approval, performance evaluations, and goal setting.
• Ensure compliance with privacy standards and operational expectations.
• Serve as a resource for applicants, families, faculty, staff, and campus partners.
• Resolve escalated application processing issues and provide guidance on admissions policies.
• Foster a culture of exceptional customer service and professional development.
• Participate in the holistic review of freshman applications.
• Deliver admissions presentations and support on-campus recruitment events.
• Operate a state vehicle in support of recruitment activities.
• Contribute to departmental planning, goal setting, and resource allocation.
• Support operational improvement initiatives and special projects.
• Collaborate with leadership to advance admissions and enrollment goals.

Benefits

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager