Assistant Director - Military Outreach & Partnerships - 992209

NSU•Fort Lauderdale, FL

2d•Onsite

About The Position

Supports the Office of Military Affairs by leading outreach and partnership development efforts to increase awareness of NSU programs and support enrollment growth among military-connected students. Builds and maintains relationships with military installations, veteran-serving organizations, and community partners, and serves as a key external representative of NSU. Coordinates programs, events, and initiatives that promote engagement, student success, and community collaboration.

Requirements

Working knowledge of military culture and the needs of military-connected students.
General understanding of VA education benefits (GI Bill, Tuition Assistance).
Knowledge of outreach, recruitment, and partnership development practices.
Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services.
Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Proficient skills in talking to others to convey information effectively, including delivering public presentations.
Writing and Verbal Communication - Proficient skills in communicating effectively in writing and verbally as appropriate for the needs of the audience.
Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Service Orientation - Proficient skills in actively looking for ways to help people.
Proficient in Microsoft Office Suite (Outlook, Excel and PowerPoint).
Building Relationships - Proficient skills in establishing and maintaining effective working relationships.
Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams.
Ability to effectively engage with and build trusted relationships among military-affiliated and veteran populations.
Ability to travel frequently and professionally represent the university in external and community-facing settings.
Ability to assess outreach initiatives, analyze results, and recommend process improvements and engagement strategies.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand.
Multi-Tasking - The ability to perform multiple tasks simultaneously without error.
Speech Recognition - Must be able to identify and understand the speech of another person.
Speech Clarity - Must be able to speak clearly so others can understand you.
Near Vision - Must be able to see details at close range (within a few feet of the observer).
May be required to work nights or weekends.
Must be able to travel regularly to off-site locations; a valid driver’s license or reliable transportation is required.
May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.
Bachelor's Degree
Two (2) to four (4) years’ experience in outreach, recruitment, admissions, military programs, or partnership development.

Nice To Haves

Prior military service (Veteran, National Guard, or Reserve).
Experience working with military-connected populations in outreach, education, or program support roles (e.g., military installations, education services, veteran-serving organizations, or higher education)

Responsibilities

Executes outreach strategies targeting military installations, veteran-serving organizations, and community partners in support of enrollment goals and partnership development initiatives.
Serves as a primary point of contact for military engagement efforts and maintains relationships with military education offices, commands, Transition Assistance Programs (TAP), and veteran-serving organizations.
Represents NSU at military installations, education fairs, and community events to promote academic programs, services, and military-affiliated initiatives.
Identifies, develops, and supports partnership opportunities that create sustainable enrollment pipelines and enhance community engagement.
Provides guidance to prospective students regarding academic programs, admissions processes, and basic VA educational benefits.
Collaborates with Admissions, academic colleges, and internal stakeholders to support outreach, recruitment, and enrollment initiatives.
Tracks outreach activities, partnership engagement, and prospective student interactions; prepares reports and analyzes trends and outcomes.
Supports the promotion and implementation of Military Affairs initiatives and pipeline programs, including the Military Affairs Academic Program (MAAP) and Military-to-Medicine (M2M).
Coordinates outreach and event logistics, including travel arrangements, event planning, materials preparation, vendor coordination, follow-up communications, and related expense management in accordance with university policies and procedures.
Supports the Director in the planning and execution of programs, events, and outreach initiatives and serves as a backup in the Director’s absence.
Provides operational support to the Veterans Resource Center as needed.
Completes special projects as assigned.
Performs other duties as assigned or required.