Lead the technical services team for the High-Performance Computing (HPC) platform. Provide technical leadership on the HPC development with a focus on enabling AI-related R&D activities. Manage customer projects by formulating requirements and objectives, providing resource estimation, defining milestones, identifying risks, handling critical issues, and liaising with the business and IT teams. Establish and implement best practices for the HPC technical operations. Ensure a smooth and successful transition of the HPC project from the project development phase to the operational phase with comprehensive and up-to-date documentation and reliable maintenance related procedures, etc. Collaborate with the IT operation team to provide daily services and adhere to the SLA. Conduct performance tuning and capacity management for the HPC platform. Provide technical support and user training for scientific computing, especially in the domain of AI/ML. Provide consultancy services and pre-sales support to the business team. Contribute to community engagement activities and develop showcases to demonstrate the use cases of the HPC platform. Perform any other duties as assigned.
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Job Type
Full-time
Career Level
Director