Assistant Director, Gift Processing

Boston College • Chestnut Hill, MA

7d • Onsite

About The Position

As Boston College enters the fourth year of the public phase of Soaring Higher: the Campaign for Boston College, we invite you to join our community. Driven by our mission in ways that advance the university for years to come, priority areas for this $3B comprehensive campaign include Financial Aid, Academics, and Student Life. Based on a fundamental Jesuit tenet of developing the whole person, University Advancement is large enough to benefit from many campus resources, yet small enough to be agile and creative in supporting all associates. With an average tenure of close to 10 years at Boston College, our 250-person centralized organizational structure offers a variety of roles across fundraising, alumni relations, operations, and communications and engagement. We invest in the professional growth of every staff member through individual and team-based programs. Likewise, we aim to attract the very best, seeking team members who are as ambitious and as committed to our team as we are. We value a culture of equity, inclusion, and belonging while actively promoting team members who contribute to the success of University Advancement. The Assistant Director reports to and supports the Associate Director, Gift Acceptance, Finance & Analysis. Primary responsibilities include, but are not limited to, assessing and managing all processes involving gift and donor data collection, working with gift processors to address and correct any gift processing issues. This position will be responsible for supervision of four full-time staff positions (Electronic Gift Processing Specialists). The Assistant Director exercises considerable independent judgment in reviewing and approving transmittals, assigning staff workload, prioritizing daily processing, resolving processing exceptions, identifying gift batch and mail discrepancies, recommending process improvements, and escalating complex issues. They make independent operational decisions affecting gift processing timelines, workflow management, and service delivery. They regularly resolve complex operational issues involving gift documentation, donor intent, banking transactions, pledge administration, stock gifts, and wire transfers. They analyze multiple sources of information to determine appropriate resolution while ensuring compliance with university policies and accounting standards. The Assistant Director will foster a working environment that promotes teamwork and collaboration across University Advancement, while supporting ongoing professional development, learning, and training within their team.

Requirements

• Bachelor’s degree
• Minimum of 3-5 years fundraising operations and financial capabilities, preferably at an institution of higher education focused or engaged in a capital campaign
• Demonstrate independent judgment, problem-solving, and prioritization
• Evaluate available information, apply University policies and procedures, collaborate with appropriate stakeholders, and determine the best course of action
• Exercise operational responsibility over the accuracy and timeliness of millions of dollars in annual philanthropic revenue processed through the University's advancement systems
• Strong working knowledge of Microsoft Word, Excel, PowerPoint Access, Google email/calendar/documents
• Must be a team player who is highly motivated and dedicated to the goals of advancing higher education
• Have an appreciation for Jesuit Catholic education and the goals and values of Boston College

Nice To Haves

• Master’s degree preferred
• Preference for experience with a CRM such as Blackbaud
• Learn other reporting tools as needed

Responsibilities

• Reviewing and overseeing the batching and the preparation of checks for desktop scanning
• Managing all bank deposits
• Maintaining and overseeing all development bank accounts, the daily distribution and assignment of wire and ACH donations
• Functioning as the front-line liaison with banks for remote desktop deposit reporting
• Reviewing, approving, and assigning all database transmittals for gifts of $10,000 and above
• Reviewing, approving, and distributing all stock notifications
• Lending support to the Fund Financial Reporting and processes
• Supervision of four full-time staff positions (Electronic Gift Processing Specialists)
• Prioritizing daily processing
• Resolving processing exceptions
• Identifying gift batch and mail discrepancies
• Recommending process improvements
• Escalating complex issues
• Making independent operational decisions affecting gift processing timelines, workflow management, and service delivery
• Resolving complex operational issues involving gift documentation, donor intent, banking transactions, pledge administration, stock gifts, and wire transfers
• Analyzing multiple sources of information to determine appropriate resolution while ensuring compliance with university policies and accounting standards
• Fostering a working environment that promotes teamwork and collaboration across University Advancement
• Supporting ongoing professional development, learning, and training within their team
• Prioritizing workloads, reallocating resources, coaching staff, and identifying process improvements to maintain accuracy, efficiency, and strong internal controls

Benefits

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level