Assistant Director for Procurement Systems and Operations

Stony Brook UniversityTown of Brookhaven, NY
Onsite

About The Position

The Assistant Director of Procurement Systems and Operations serves as the operations manager for the Systems and Operations Team. This role is responsible for the day-to-day oversight of all procurement systems, system administration, Help Desk, training, and supplier maintenance, along with project management. The Assistant Director will lead a team supporting the University’s e-Procurement system (Jaggaer) and all source-to-pay business operations, including supplier set-up, catalog/punch-out administration, and oversight for the Research Foundation. The ideal candidate should be highly motivated with strong supervisory and leadership skills and a demonstrated commitment to achieving operational excellence and customer satisfaction. Effective communication and interaction across diverse perspectives and personalities are crucial. The Assistant Director will also exhibit outstanding mentorship, problem-solving, organizational skills, and the ability to oversee multiple projects and tasks simultaneously. Additionally, the Assistant Director supports ProcureNEXT, a SUNY-wide procurement modernization initiative, providing administrative support, project management coordination, service delivery support, stakeholder communications, meeting and decision tracking, implementation follow-through, and operational readiness support. This position supervises the WolfMart Support Manager and Vendor File Supervisor, as well as third-party contracted service providers, and supports the Director with strategic goals and priorities.

Requirements

  • Bachelor’s degree (foreign equivalent or higher).
  • Three (3) years of full-time experience in procurement.
  • Supervisory and team leadership experience.
  • System administration experience in supporting a source-to-pay e-Procurement system (ex. Jaggaer, Coupa, Ariba).
  • Experience working with procurement practices across the procurement lifecycle, including sourcing, contracts, purchasing, receiving, and accounts payable.

Nice To Haves

  • Advanced degree (foreign equivalent or higher).
  • Experience in the buying processes in a governmental, institutional, or higher education setting.
  • SUNY procurement experience.
  • System administration experience with a source-to-pay e-Procurement system supporting a large user base.
  • Data mining and analytic experience.

Responsibilities

  • Assess, implement, and maintain standards, policies and records for source-to-pay business systems and operations within the statutory framework of the agency.
  • Review and streamline all source-to-pay processes to ensure continuous improvement.
  • Make recommendations and provide effective input to campus stakeholders.
  • Oversee the automation and disbursement of document information to customers.
  • Oversee WolfMart Training Program, including training materials and ongoing user training.
  • Ensure timeliness of announcements to the campus community related to Procurement and other process changes.
  • Provide day-to-day supervision of the campus Jaggaer eProcurement system (WolfMart), system administration, Help Desk, and training initiatives.
  • Regularly monitor system and team performance to ensure maximum customer satisfaction and increased cycle times, compliance, etc.
  • Coordinate support for development and maximum utilization of the eProcurement, invoicing, contracts and sourcing modules.
  • Oversee and run any third-party integrations and implementations associated with the Stony Brook e-Procurement solution.
  • Coordination of all systems testing, including system upgrades and enhancements.
  • Ensure the integration changes and upgrades in SUNY and/or the Research Foundation systems are functionally sound as they relate to workflow processes.
  • Oversee supplier enablement and vendor catalogs for the e-Procurement system marketplace.
  • Provide recommendations and hold meetings with internal Procurement and external campus stakeholders on a regular basis.
  • Serve as a Project Manager for critical Stony Brook Procurement Projects, which can include supplier enablement, integration changes, etc.
  • Provide regular updates to stakeholders on the status of projects.
  • Track Project statuses and outstanding tasks to ensure timely completion of projects within budgets.
  • Generate, analyze, and present spending data to support strategic sourcing strategies regarding product and service procurement opportunities and establish commodity categories and sub-categories.
  • Perform data mining utilizing e-Procurement, SUNY, RF and local data warehouses.
  • Collect, organize, analyze, and disseminate significant amounts of information to both the Procurement team and Senior Leadership.
  • Assist with source-to-contract management and monitoring.
  • Perform robust and advanced analysis to make business recommendations and organizational process improvements.
  • Perform regular analysis of source-to-pay processes and generate dashboards and scorecards to track Key Performance Indicators (KPI’s).
  • Provide oversight to the WolfMart Helpdesk and Vendor File Teams working closely with team leads.
  • Ensure staff receive necessary training on systems and business operations processing, policies, and procedures.
  • Ensure staff compliance with new legislation, directives, and requirements.
  • Provide mentorship and professional development opportunities for staff and cultivate an environment of career growth/expansion.
  • Track and coordinate timely submissions of Employee Programs & Evaluations.
  • Other duties or projects as assigned as appropriate to rank and departmental mission.

Benefits

  • $4,000 UUP annual location pay, paid biweekly.
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