Assistant Director for Financial Aid

University Of Lynchburg•Lynchburg, VA

1d•Onsite

About The Position

The University of Lynchburg, a private, regional university in the beautiful foothills of the Blue Ridge Mountains in Central Virginia, is seeking applicants for a full-time Assistant Director of Financial Aid position in the Department of Enrollment. This position reports to, is supervised by, and evaluated by the Executive Director of Financial Aid. The evaluation of work performance will be ongoing and will be carried out by the Executive Director of Financial Aid and the Assistant Vice President for Enrollment Management. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior. As the Assistant Director of Financial Aid, you will play a pivotal role in the leadership and management of the Financial Aid department, ensuring the efficient and effective delivery of financial aid services to students. Additionally, this position fosters effective collaboration with Student Accounts in matters pertaining to bills and coordinates with admissions to effectively recruit and retain students. In this multifaceted position, your primary responsibility will be to oversee the administration of graduate financial aid and back-end processing.

Requirements

Ability to communicate effectively and have the ability to understand, comprehend and follow directions
Must have good teamwork skills
Experience with Colleague and Slate
1 - 3 years of experience in higher education financial aid or admissions
Knowledge of federal and state financial and programs and regulations
Bachelor’s Degree required

Nice To Haves

3-5 years of experience in higher education financial aid services
Master’s Degree preferred

Responsibilities

Provide support to the financial aid and admissions team, fostering a collaborative and high-performance work environment while ensuring compliance with federal, state, and institutional regulations
Counsel prospective and current students and their families through the financial aid process via phone, email, video/in person meetings, and presentations.
Work in adherence with university, state, and federal guidelines and communicate such policies effectively to students/families.
Work closely with prospective students and families, alongside various departments, to provide guidance and support for a seamless prospective and current student experience.
Work closely with enrollment teams to assist with recruitment efforts as they pertain to questions surrounding financial aid processes, eligibility requirements, aid and affordability options
Assist with SCHEV VTAG certification/reports.
Assist with processing of student loans.
Assist with undergrad questions regarding packaging, budget, covering just cost, etc.
Assist/support reconciliation between student accounts and financial aid processing system.
Attend financial aid training to remain current with federal, state, and institutional policies.
Reviews and assists with undergraduate student scholarships.
Assists with troubleshooting and testing Colleague releases and processes for financial aid.
Execute any supplementary responsibilities that may be necessary.