Assistant Director, Financial Aid Compliance

University of Dayton, Ohio • Dayton, OH

1d

About The Position

The Assistant Director of Financial Aid Compliance helps shape student success by managing daily financial aid compliance and service needs. Reporting to the Associate Director of Compliance, this position contributes to the accuracy of financial aid information by reviewing key reports and updating student records in a timely manner. The role administers and reconciles federal, state, and institutional aid programs and supports processes including financial aid packaging, webpage updates, FAFSA review, and loan processing. The Assistant Director oversees FAFSA corrections, uses problem-solving skills to address student scenarios, and collaborates within the Office of Flyer Student Services to meet service and operational needs. The position also creates and updates documentation to promote consistency in financial aid account updates.

The Assistant Director works independently and as part of a team to support the University's mission and inclusive excellence. Employees are empowered to participate in workshops, seminars, and other educational experiences to deepen their understanding of the mission and strategic priorities.

Requirements

• Bachelor's degree or five years of financial aid experience with progressive growth in responsibilities.
• Two years of experience in a university one-stop office providing financial aid counseling to students and families, or within a financial aid office.
• High attention to detail.
• Effective written and verbal communication skills.
• Ability to use analytical skills to assess and evaluate student scenarios and provide appropriate education and counseling.
• Ability to improve and streamline processes.
• Knowledge of student financial aid laws and regulations, internal controls, compliance, and audit concepts.
• Applicants must be currently authorized to work in the United States on a full-time basis; the University does not provide work visa sponsorship.

Nice To Haves

• Master's degree in business, higher education administration, or a related field.
• Three years of experience in a financial aid office with demonstrated progressive leadership responsibilities.
• Enrollment management or higher education experience at a private university.
• Knowledge and experience with Ellucian Banner, Salesforce, and Banner Document Management System.
• Demonstrated time-management and organizational skills, including the ability to handle multiple assignments and work in a fast-paced environment.
• Demonstrated effective interpersonal skills.
• Ability to delegate responsibilities and leverage skills across a team.
• Ability to interact effectively with a wide range of constituents, including parents, students, faculty, campus staff, and third-party business partners.
• Proven analytical skills in implementing systematic controls and processes and making complex decisions.
• Ability to work with staff, students, and families in a manner consistent with Catholic and Marianist values and principles.
• Ability to promote inclusive excellence in the workplace.

Responsibilities

• Manage the office's daily financial aid compliance and service needs.
• Review key reports and update student records in a timely manner to ensure the accuracy of financial aid information.
• Administer and reconcile federal, state, and institutional aid programs.
• Support financial aid packaging, webpage updates, FAFSA review, and loan processing.
• Oversee FAFSA corrections.
• Use problem-solving skills to address student financial aid scenarios.
• Collaborate within the Office of Flyer Student Services to address service and operational needs.
• Create and update documentation to promote consistent financial aid account updates.
• Contribute individually and as a team member to the University's mission and inclusive excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager