Assistant Director, Data & Reporting Services

California State University, Long Beach•Long Beach, CA

2d•$7,284 - $10,611•Onsite

About The Position

The Assistant Director of Data and Reporting Services supports the CRM, reporting, data quality, and business systems needs of University Relations and Development. The incumbent translates advancement business needs into reports, dashboards, data workflows, integration requirements, testing plans, and process improvements that support fundraising, alumni engagement, stewardship, and strategic planning. The incumbent is also responsible for advancement benchmarking, peer analysis, and strategic reporting initiatives. In addition, this position plays a central role in implementing a modern reporting environment within the CRM system to support data-informed decision-making.

Requirements

Equivalent to a bachelor's degree in Computer Science, Data Science, Information Systems, or related technical field and four years of related experience required.
Strong working knowledge of querying, reporting, and data visualization tools, with proficiency in Power BI, FetchXML, Python, and SQL.
Solid understanding of data quality management and data governance best practices.
Ability to translate complex technical concepts into clear, actionable, and user-friendly insights.
Strong analytical, problem-solving, and critical thinking abilities.
Excellent communication and collaboration skills to thrive in a team-oriented environment.
Highly organized, detail-oriented, and capable of managing multiple priorities while maintaining data accuracy and integrity.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

Hands-on experience administering fundraising CRM databases, including data maintenance, application implementation, reporting, and system security.
Experience with Microsoft Dynamics 365, the Microsoft Power Platform, and Office 365.

Responsibilities

Lead in the gathering and analyzing of reporting requirements and development of custom queries and reports that support division goals and responsibilities.
Coordinate the development, integration, and automation of CRM reporting environments and related systems, including collaborating with stakeholders, vendors, and IT to implement system enhancements, integrations, and upgrades.
Lead advancement benchmarking, peer analysis, and strategic reporting initiatives by leveraging outside data sources including CASE Insights and other comparative sources to inform fundraising performance, resource allocation, and executive decision-making.