Assistant Director, Clinical Admin II

University of Rochester

22h•$97,400 - $146,000•Onsite

About The Position

The Assistant Director, Clinical Admin II works under the general direction of the Division Chiefs of the General Neurology and Headache Center divisions with oversight by the Program Administrator for the Department of Neurology. This role requires independence and latitude to exercise judgment, providing administrative and managerial support for all aspects of administration for the divisions. The position ensures the necessary support for all divisional activities, including planning, directing, and coordinating all phases of the fiscal, administrative, and personnel functions within the divisions. Maintaining strong working relationships with all division faculty, department administrators, and hospital and medical school administrative staff is crucial.

Requirements

Bachelor's degree and 6 years of relevant experience required.

Nice To Haves

Master's degree preferred.
Previous experience developing annual capital and operational budgets preferred.

Responsibilities

Manage administrative and financial activities for General Neurology and Headache Center divisions.
Develop, monitor, and control hospital accounts.
Prepare and administer capital and operating budgets in conjunction with the department finance team.
Review monthly reports from the Department and hospital to identify trends and explain variances.
Manage fiscal aspects of the divisions, including monitoring and controlling expenses.
Develop, interpret, and track statistical measures and reports designed to monitor provider productivity.
Review monthly reports for the Department and Hospital to identify volume trends and address both positive and negative variances.
Ensure proper payment for work undertaken.
Provide oversight of division operations and collaborate with leaders to create optimal workflows that reduce waste and improve patient outcomes.
Facilitate institutional resources to troubleshoot issues such as IT, finance, and space, and work to resolve patient-related matters.
Provide ongoing communication of any clinical scheduling and communication issues.
Monitor schedule utilization, physician productivity, and patient access and determine any appropriate actions to keep utilization at an acceptable level.
Act as a member of the Ambulatory Clinical Council to represent the divisions.
Monitor patient satisfaction results for the divisions and work with Chiefs to resolve any patient issues.
In collaboration with the Program Administrator and Department HR Business Partner, provide guidance to faculty and staff on all aspects of personnel administration, including recruitment, hiring, supervision, performance evaluation and management, compensation, progressive discipline, termination, employee rights and privileges, sick leave and vacation, disability, and employee benefits.
Manage, develop, and train office clerical staff and manage prioritization and workload allocation.
Monitor staff compensation levels on a continuing basis.
In collaboration with Research Administrators, provide operational support to research projects.
Assist with posting, hiring, and managing research support staff as necessary for projects as well as procurement of goods and services.
Maintain up-to-date knowledge of the research portfolio for the division to understand projected challenges to fiscal operations or projected needs.
Support the management and maintenance of documents for research projects as needed.
Oversee procurement/purchasing functions for all division accounts including reconciliation with University reports, problem resolution, and analysis of revenue and expense trends.
Make recommendations to division faculty and staff regarding compliance with University policies and procedures of Finance, Accounting, and procurement.
Collaborate with the Residency Administrator and Fellowship Directors to coordinate the fellowship programs by recruiting fellows, coordinating orientation and schedules, and assisting with reimbursements, certifications, and compliance.
Other duties as assigned.