Assistant Director - Childcare Service
About The Position
Jovie Nannies + Sitters is seeking an Assistant Director - Childcare Service for their Syosset - Port Washington location. This is a remote role, but candidates must reside on Long Island or Queens, NY. Some in-office meetings in Syosset, NY are required. The role embodies Jovie’s Core Values: Can Do, Results Matter, Leave it Better. The Assistant Director will lead, manage, and be accountable for caregiver supervision and retention, including scheduling and ongoing needs analysis. They will also be responsible for recruiting new employees, implementing the Care Giver Promise, responding to family inquiries, co-leading orientation and onboarding, coordinating employee events, and utilizing the My Jovie system. Additionally, the role involves assisting the placement manager during peak periods and achieving revenue, billing, and gross margin goals.
Requirements
- Bachelor's Degree Required
- Childcare experience required
- Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software
- Must reside on Long Island or Queens, NY
Nice To Haves
- Experience as a caregiver, nanny, or day care center teacher (including infant care) preferred
- Sales and customer service experience preferred
Responsibilities
- Supervision and retention of caregivers including scheduling and ongoing needs analysis
- Recruiting new employees, including job postings, reviewing applications, phone screens, interviews and reference checks
- Implementation of Care Giver Promise with employees to include consistent performance review of daily timesheets, updated availability, communication and general employee behavior
- Respond to family inquiries and perform ongoing delivery strategy for family customers
- Co-leading orientation and onboarding process with placement manager
- Coordinating, running and management of ongoing employee meet-ups, trainings and events
- Consistent use of My Jovie system tools to include scheduling, communication notes, order creation, family/employee profile updates
- Assist placement manager with responsibilities during peak periods, achievement of bi-weekly revenue, billing and gross margin goals and hours
Benefits
- Possible quarterly and annual performance bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
