Assistant Director - Childcare Service

Jovie of Syosset•Syosset, NY

8d•Hybrid

About The Position

Jovie Nannies + Sitters Since 2001, we’ve been dedicated to building stronger families as the nation’s most complete, full-service childcare resource. We provide families with fun, well-trained nannies and babysitters who have all the tools and support they need to bring order and joy to family homes. Jovie of Syosset - Port Washington is in search of a Human Resources Manager. This is a remote role but candidates must reside on Long Island or Queens, NY. Some in office meetings in Syosset, NY required.

Requirements

Bachelor's Degree Required
Childcare experience required
Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software
Must reside on Long Island or Queens, NY

Nice To Haves

Experience as a caregiver, nanny, or day care center teacher (including infant care) preferred
Sales and customer service experience preferred

Responsibilities

Supervision and retention of caregivers including scheduling and ongoing needs analysis
Recruiting new employees, including (but not limited to) job postings, reviewing applications, phone screens, interviews and reference checks
Implementation of Care Giver Promise with employees to include consistent performance review of daily timesheets, updated availability, communication and general employee behavior
Respond to family inquiries and perform ongoing delivery strategy for family customers
Co-leading orientation and onboarding process with placement manager
Coordinating, running and management of ongoing employee meet-ups, trainings and events
Consistent use of My Jovie system tools to include scheduling, communication notes, order creation, family/employee profile updates
Assist placement manager with responsibilities during peak periods, achievement of bi-weekly revenue, billing and gross margin goals and hours