Assistant Director – Cardiovascular & Women's Health

Essen Medical Associates • Bronx, NY

16d • Onsite

About The Position

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Requirements

• Bachelor's degree in Healthcare Administration , Business Administration, Public Health, Nursing, or a related field.
• 5+ years of progressive healthcare operations or ambulatory practice management experience.
• 2+ years of leadership or supervisory experience.
• Experience supporting multi-provider outpatient specialty practices.
• Strong knowledge of healthcare operations, patient access, scheduling, provider productivity, and regulatory compliance.
• Excellent analytical, organizational, and communication skills.
• Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
• Experience working with Electronic Medical Record (EMR) systems (eClinicalWorks experience preferred).

Nice To Haves

• Master's degree in Healthcare Administration (MHA), MBA, MPH, or related field.
• Experience in Cardiovascular, Women's Health, OB/GYN, Cardiology, or other specialty care settings.
• Experience with quality improvement initiatives and performance metrics.
• Knowledge of value-based care and population health programs.

Responsibilities

• Support the daily operations of the Cardiovascular and Women's Health departments across multiple locations.
• Partner with physicians, advanced practice providers, nursing leadership, and administrative teams to ensure efficient clinic operations.
• Monitor provider schedules, patient flow, and clinic capacity to maximize access and productivity.
• Identify operational inefficiencies and implement process improvements to enhance patient care and operational performance.
• Assist with strategic planning and implementation of departmental initiatives.
• Monitor departmental productivity, volume, revenue, and key performance indicators (KPIs).
• Assist with budgeting, forecasting, and expense management.
• Review operational and financial reports to identify trends and recommend improvements.
• Support cost-containment initiatives while maintaining high-quality patient care.
• Ensure compliance with organizational policies, regulatory requirements, CMS standards, Joint Commission standards, and other applicable healthcare regulations.
• Monitor quality metrics and support initiatives focused on patient outcomes and satisfaction.
• Participate in quality improvement projects and accreditation readiness activities.
• Collaborate with providers and clinical leadership to resolve operational concerns.
• Support onboarding of new physicians, advanced practice providers, and staff.
• Assist with provider scheduling, credentialing coordination, and operational readiness.
• Foster a collaborative, patient-centered culture focused on teamwork and accountability.
• Develop strategies to improve patient access and reduce wait times.
• Address patient concerns and assist with service recovery when necessary.
• Monitor patient satisfaction scores and implement action plans for improvement.
• Work closely with Finance, Human Resources, IT, Revenue Cycle, Credentialing, Quality, and Clinical Leadership.
• Coordinate implementation of new workflows, technology, and operational initiatives.
• Participate in leadership meetings and provide operational updates and recommendations.

Benefits

• Join a mission-driven healthcare organization dedicated to delivering high-quality, patient-centered care.
• As the Assistant Director of Cardiovascular & Women's Health, you will play a key role in driving operational excellence, supporting clinical teams, and improving the health outcomes of the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager