Assistant Director, Board Services

BC Pensions • Victoria, BC

11d • Hybrid

About The Position

The Assistant Director, Board Services is a strategic operational leader who ensures the delivery of high-quality, trusted services to pension plan boards and senior partners. Working closely with the Director, this role oversees branch operations, strengthens planning and execution discipline, and establishes clear standards, metrics, and controls to support consistent, timely, and high-quality outcomes. The Assistant Director leads and develops high-performing teams through clear expectations, coaching, and accountability, while mentoring disciplined, risk-aware project delivery. The ideal candidate is a collaborative, people-centered leader with strong operational judgment who excels at translating strategy into predictable results and an exceptional client experience. BC Pension Corporation is one of the largest professional pension service providers in Canada, serving over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees. The Board Services Branch provides the plan boards and corporate board with superior service that is reflective of our strategic goal to be a trusted advisor in plan design and pension services. The branch coordinates and links together activities undertaken throughout the corporation so they are presented to the plan boards and corporate board at the right time, with the right context and in the most optimal way. In the presentation and delivery of all our interactions with the plan boards and corporate board we seek to build confidence and gain trust. The branch coordinates board issues, prepares, reviews and support the preparation of materials and presentation from across the corporation. The branch works with other branches and external advisers to ensure high quality, accurate and superior service is delivered to the plan boards and corporate board.

Requirements

• Strategic operational leader
• Collaborative, people‑centered leader
• Strong operational judgment
• Excels at translating strategy into predictable results and an exceptional client experience

Responsibilities

• Ensures the delivery of high‑quality, trusted services to pension plan boards and senior partners
• Oversees branch operations
• Strengthens planning and execution discipline
• Establishes clear standards, metrics, and controls to support consistent, timely, and high‑quality outcomes
• Leads and develops high‑performing teams through clear expectations, coaching, and accountability
• Mentors disciplined, risk‑aware project delivery
• Coordinates board issues
• Prepares, reviews and supports the preparation of materials and presentation from across the corporation
• Works with other branches and external advisers to ensure high quality, accurate and superior service is delivered to the plan boards and corporate board

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed