Assistant Director, Analytics & Insights (Hybrid) - Office of Institutional Effectiveness

Washington University in St. Louis

10d • $84,200 - $148,500 • Hybrid

About The Position

The Office of Institutional Effectiveness (IE) partners with academic leaders to deliver insights, guide strategy, and foster a data-informed culture that drives institutional excellence and continuous improvement. IE serves as a strategic resource for WashU’s academic mission and priorities. Our work is grounded in our team values of people, excellence, impact and growth. The Assistant Director of Analytics & Insights provides strategic and tactical support for institutional planning, assessment, and decision-making within the Office of Institutional Effectiveness, in close partnership with the Senior Director of Analytics and Insights. This position leads analytic projects, oversees the development of institutional deliverables, and ensures the accuracy, integrity, and appropriate use of institutional data. The assistant director will manage the analytic team, including setting project priorities, coaching team members, and ensure high-quality, timely analytic deliverables. This role collaborates with academic and administrative units to help frame key institutional questions, apply appropriate analytic approaches, and deliver insights that inform strategy, accreditation, resource allocation and continuous improvement. The Assistant Director of Analytics & Insights also contributes to advancing IE’s decision support strategy and supports WashU’s broader data governance effort by promoting practices that enhance data access, quality, and clarity for decision-makers. In addition, this role helps strengthen analytics capacity within the IE team through shared tools, training, and collaborative learning.

Requirements

• Master's degree in applied statistics, analytics, public health, economics, data science, or a related quantitative field or an equivalent combination of education and experience.
• Five years of relevant analytics experience.
• Experience supervising analytic staff and leading analytic projects.
• Experience producing data visualization such as dashboards and institutional reports.
• Proficiency in statistical programming (e.g., R, Python) and SQL.
• Experience building and maintaining collaborative partner relationships.

Nice To Haves

• Doctorate in applied statistics, public health, economics, data science, or a related quantitative field.
• Experience in institutional research or institutional effectiveness in higher education.
• Familiarity with higher education data structures (student information systems, course and enrollment data).
• Strong quantitative, statistical and analytical skills; demonstrated ability to synthesize and transform complex data sets into user-friendly dissemination products (e.g., report, dashboards, briefs)
• Ability to cultivate relationships and work effectively with diverse set of interest holders
• Ability to translate complex findings into clear insights and recommendations for decision-makers
• Strong interpersonal skills and ability to communicate effectively with a range of audiences
• Advanced knowledge to perform statistical tests and create models
• Experience with survey & assessment tool platforms (e.g. Qualtrics)
• Experience developing scopes of work or proposals.
• Ability to handle multiple priorities in a complex organizational environment

Responsibilities

• Lead analytic and institutional research projects that inform institutional priorities, including enrollment, retention, graduation outcomes, student academic experience, and institutional performance.
• Conduct statistical analyses to support strategic planning, academic program evaluation, and institutional initiatives.
• Develop and apply analytic frameworks to evaluate institutional policies, interventions, and programs.
• Apply advanced analytic methods, including predictive analytics and machine learning where appropriate, to support institutional priorities such as enrollment forecasting, student success initiatives, and program evaluation.
• Oversee production of surveys, reports, and dashboards used by senior leadership, schools, and administrative units.
• Ensure consistency and accuracy across institutional reporting.
• Support preparation of materials for executive leadership, governance bodies and external interest holders by translating findings into clear, decision-relevant insights.
• Utilize statistical and analytic tools (e.g., R, Python, SQL) and business intelligence platforms for analysis, reporting, and visualization.
• Advance reproducible analytic workflows and standardized reporting processes.
• Collaborate with the Senior Director and Associate Provost to advance IE’s analytic and decision support strategy in alignment with institutional priorities.
• Supervise, mentor, and develop analytic staff, fostering a collaborative, agile, and high-performing team environment.
• Establish and uphold standards for analytic rigor, documentation, and reproducibility across the team
• Manage analytic project prioritization, timelines, and workflows to align with institutional priorities and reporting requirements.
• Partner with academic and administrative leaders to define key questions and align analytic and institutional research efforts with strategic and operational needs.
• Translate complex analyses into clear findings and actionable recommendations.
• Provide expert guidance on the interpretation, limitations, and appropriate use of institutional data.
• Maintain partnerships with peer institutions to enable sharing of peer data and sharing of best practices.
• Other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• 403(b) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager