Assistant Director, Admissions

University of Miami • Coral Gables, FL

1d • Onsite

About The Position

The University of Miami Division of Enrollment Management has an exciting opportunity for a full time Assistant Director, Admissions to work in Coral Gables, FL. Reporting to a member of the Undergraduate Admission senior leadership team (Associate Director or Director), the Assistant Director is responsible for recruiting, evaluating, and enrolling talented students in alignment with the University’s enrollment goals and policies. The role requires significant travel during peak recruitment seasons as well as participation in on-campus and virtual events designed to engage prospective students and their families. This position involves 4–6 weeks of domestic travel in the fall and 2–3 weeks in the spring, along with evening and weekend commitments during high-volume periods (September–May).

Requirements

• Bachelor’s degree required
• Minimum 3 years of relevant work experience
• 1–3 years of professional experience in undergraduate admission or a related student services field (higher education experience preferred).
• Strong written and verbal communication skills
• Excellent customer service orientation
• Highly organized with the ability to manage multiple priorities simultaneously
• Detail-oriented with accuracy in data and communication
• Adaptable and solutions-focused
• Able to think strategically
• Proactive and self-starting in approach.
• Proficiency with CRM systems (Slate experience strongly preferred), as well as Microsoft Office Suite.
• Maintain a valid driver’s license and be willing to travel independently by car or other means as necessary.

Nice To Haves

• Master’s degree preferred
• Higher education experience preferred

Responsibilities

• Serve on the Application Review Team, supporting the management of the application review process, specifically serving on the domestic review committee.
• Managing various support projects/auditing during the summer months in preparation for the new application cycle.
• Represent the University at high schools, community colleges, college fairs, community-based organizations, and off-campus recruitment events.
• Engage with prospective students, families, school counselors, and other key influencers through presentations, information sessions, and one-on-one conversations.
• Build and maintain strong relationships with school and community partners to support the University’s visibility and enrollment goals.
• Evaluate undergraduate applications for admission in accordance with institutional policies and enrollment objectives.
• Provide timely, accurate, and personalized counseling to prospective students, families, and counselors on admission policies, academic programs, student life, and financial considerations.
• Respond promptly to phone calls, emails, and other inquiries from prospective and admitted students.
• Utilize Slate (Technolutions CRM) to manage student records, communications, and data entry.
• Use Box and Microsoft Office Suite for document management and office productivity.
• Track and report recruitment activities and outcomes to support data-informed decision-making.
• Secure personally developed inquiries and leads from recruitment activities and campus events.
• Collaborate with colleagues across the Admission team and University offices to achieve enrollment goals.
• Maintain a valid driver’s license and be willing to travel independently by car or other means as necessary.

Benefits

• The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.
• We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully.
• United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level