Assistant Dining Manager | Full Time

Frasier•Boulder, CO

7d•Onsite

About The Position

Frasier is seeking a talented, passionate, and hospitality-driven Dining Assistant Manager to support our front-of-house dining operations. This role highlights the best parts of service leadership: being present on the floor, supporting the team in real time, maintaining fine-dining standards, and ensuring each dining experience feels polished, welcoming, and thoughtfully executed. This position goes beyond dinner service and plays a key role in daily operations, service flow, and resident satisfaction. As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build a community that inspires and celebrates life. Dining is central to that mission. Our hospitality-driven culture values connection, consistency, and quality—delivering refined, resident-centered dining experiences through professionalism, teamwork, and care.

Requirements

Strong customer service and hospitality skills, ideally in fine dining, upscale hospitality, or service-focused environments.
Ability to communicate clearly and respectfully with residents, guests, and team members.
Comfort working in a fast-paced dining environment with changing priorities.
Working knowledge of food service operations and sanitation standards; ServSafe® certification or willingness to obtain.
Comfort using technology, including creating documents, training materials, and menu layouts, and working with common tools such as Microsoft Word, email, and shared drives.
Prior experience in dining, hospitality, or front-of-house leadership preferred.
High school diploma or equivalent required; hospitality or food service training preferred.
Lead with warmth, professionalism, and a genuine passion for hospitality.
Enjoy being hands-on and present on the floor, supporting service and staff.
Take pride in fine-dining standards and attention to detail.
Stay calm, flexible, and solutions-focused during busy service periods.
Thrive in a mission-driven, community-oriented environment.

Responsibilities

Support the Front-of-House Fine-Dining Experience
Support daily dining room operations with a focus on polished service, warm hospitality, and resident satisfaction.
Maintain high standards for service flow, presentation, accuracy, and consistency.
Build meaningful relationships with residents to ensure dining feels personal, welcoming, and attentive.
Maintain awareness of resident preferences, seating, and service expectations.
Hands-On Floor Leadership & Operational Support
Be visible and engaged on the dining room floor to support service, guide staff, and address issues in real time.
Step into service roles as needed to maintain pacing, quality, and coverage during peak periods.
Assist with dining room setup, breakdown, and resetting between meal periods to ensure readiness and efficiency.
Communicate service challenges, staffing needs, and opportunities for improvement to the Dining Manager.
Support onboarding and training by reinforcing service standards, professionalism, and team expectations.
Create and maintain dining-related documents, including training materials, service guides, schedules, and menu designs, using standard technology tools and templates.
Utilize technology effectively to support daily operations, communication, documentation, and continuous improvement.
Ensure Sanitation, Safety & Service Standards
Support compliance with sanitation, food safety, and safe food handling practices aligned with HACCP standards.
Maintain a clean, organized, and guest-ready dining environment.
Model safety awareness and promptly report hazards or concerns.