Assistant Dental Office Manager

Aspen Dental Management•Sacramento, CA

18h

About The Position

At Aspen Dental, the Assistant Dental Office Manager, called an Operations Lead, helps run daily front-office operations and create lasting impressions while building patient trust and loyalty. The role reports to the Manager and supports patients with compassion and care while following company policies, government regulations, and dental board standards. New team members participate in an eight-week training program. The position is full-time, with a stated salary range of $24–$26 per hour.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an ability to leverage data.
Organization and attention to detail.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other dental team members to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, and verify insurance payments and collections to support high-quality care.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payments and collections, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.