Assistant Delivery Program Manager

JLL•Palo Alto, CA

2d•$87,100 - $126,100•Onsite

About The Position

The objective of this role is to support the delivery of program management for the Amazon account by providing high-quality program coordination, data management, and reporting support. You will work closely with the Program Delivery Manager and Program Managers within different stakeholders to ensure accurate project tracking, disciplined governance, and reliable operational support across the NorCal portfolio, contributing to clear visibility, timely delivery, and strong client outcomes.

Requirements

Background in Facilities Management, Real Estate, or related field
1–2 years of experience in project coordination, program support, or administrative operations; exposure to construction, capital works, or facilities management
Fluency in English with strong written and verbal communication skills for international stakeholders
Advanced Microsoft Office skills (Excel, PowerPoint, Outlook)
Strong attention to detail and analytical skills
Ability to manage multiple priorities under pressure
Proactive, reliable, and discreet with ability to work independently while seeking guidance when needed.

Nice To Haves

Familiarity with PMO systems like AdaptiveWork
Track record supporting program delivery management for client accounts by providing high-quality program coordination, data management, and reporting support
Background working closely with Program Delivery Managers and Program Managers within different stakeholders
Experience ensuring accurate project tracking, disciplined governance, and reliable operational support across portfolios
Track record contributing to clear visibility, timely delivery, and strong client outcomes
Background supporting Program Delivery Manager in coordinating multiple projects across markets
Experience maintaining accurate project information in Corrigo and tracking systems and projects
Track record collecting weekly updates from Program Delivery Manager and managing project records and documentation
Background maintaining structured filing in JLL and client systems
Experience tracking document submissions and following up with stakeholders
Track record supporting project close-out activities
Background preparing work orders and cross-checking project costs
Experience updating financial data and supporting budget monitoring activities
Track record assisting with project status reports, dashboards, presentations, meeting minutes, and action tracking
Background monitoring deadlines and flagging risks or delays
Experience communicating professionally with stakeholders and adhering to governance and confidentiality requirements.

Responsibilities

Support Program Delivery Manager in coordinating multiple projects across NorCal market maintaining accurate project information in Corrigo and tracking systems and projects
Collect weekly updates from Program Delivery Manager, manage project records and documentation, and maintain structured filing in JLL and client systems
Track document submissions, follow up with stakeholders, and support project close-out activities
Prepare work orders, cross-check project costs, update financial data, and support budget monitoring activities
Assist with project status reports, dashboards, presentations, meeting minutes, and action tracking
Monitor deadlines, flag risks or delays, communicate professionally with stakeholders, and adhere to governance and confidentiality requirements.