Assistant Dean of Student Success

Ferris State University•Big Rapids, MI

20h•$131,462•Onsite

About The Position

The Assistant Dean of Student Success (ADSS) directs and coordinates the College's Office of Student Success and provides leadership to ensure compliance with all accreditation standards related to student services. Specific responsibilities related to student success include overseeing recruitment, admissions, student advising, and development and analysis of key metrics that assess student success, well-being, and belonging. The ADSS will provide leadership in planning key student experiences such as orientation, career fairs, and ceremonial events (e.g., White Coat Ceremony, Doctoral Hooding Ceremony). In addition, the position is expected to foster a collaborative work environment with College and University faculty, staff, and administration, as well as College committees. Limited instructional responsibilities as determined to be appropriate based on expertise and academic background. Pursuit of research/scholarly activities is encouraged. The anticipated start date of this position is January 2027; however, this is an estimated date and can be revised if needed. Offers are determined based on a review of the candidate's qualifications, including education, training, experience, and internal pay equity considerations. Placement within the range will generally be based on the following factors: - Entry-Range: Candidates who meet the minimum qualifications and core requirements of the position. - Mid-Range: Candidates with three or more years of directly related professional experience and demonstrate proficiency in the key responsibilities of the role. - Upper Range: Candidates with seven or more years of directly related experience, advanced knowledge, specialized skills, certifications, or expertise that provide significant value to the position. Final compensation will be determined based on the candidate's overall qualifications, experience, and alignment with the University's compensation philosophy in consultation with Human Resources. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F1 EAD’s, OPT, H1B, etc.

Requirements

Terminal degree (Ph.D., Pharm.D., Ed.D.) in higher education, student services, educational administration, pharmacy, or related field.
Five or more years of experience in higher education that includes teaching (didactic or experiential), academic advising and/or academic program administration.
Extensive experience in presenting to diverse audiences.
Demonstratable commitment to student well-being.
Understanding of professional/doctoral programming and healthcare education.
Office Environment
Carrying
Lifting

Nice To Haves

Terminal degree in a healthcare-related or higher education field.
Ability to effectively utilize technology and academic, admissions, and assessment databases.
Experience in higher education student services in pharmacy, medicine, or related field.
Experience in advising/working with pharmacy or pre-pharmacy students in advising activities and career exploration.
Knowledgeable of various pedagogical methods currently employed in higher education.
Capable of designing research protocols in academic settings.
Experience in policy creation and implementation.
Demonstrated excellent written and verbal communication skills.
Travel as needed, including overnight and weekend assignments.
Other duties, as assigned.
Effectively communicate complex topics in an organized and effective manner.
Develop and implement effective policies and procedures.
Work effectively with diverse groups, including faculty, students, parents, and alumni.
Recognize problems, develop effective solutions, and maintain a high level of accuracy.
Effectively manage projects and processes to achieve administrative efficiencies.
Analyze trends and appropriately communicate observations to colleagues.
Lead the development, implementation, and assessment of an effective vision for the Office of Student Success.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Responsibilities

Oversee recruitment, orientation, retention, and progression programs/initiatives within the college.
Serve as the direct report for the Office of Student Success, recruitment and admissions staff, and office support staff.
Serve as a member of the College's Admissions Committee, Progressions Committee, and Executive Council.
Collaborate with the Assistant Dean of Academics and Admissions (ADAA) to support student academic progression, remediation, and retention efforts.
Work directly with students and serve in an advisory role.
Oversee compliance with all Federal Equal Opportunity and Americans with Disability Act policies within the College and work directly with the University Office of Educational Counseling and Disability Services.
Serve as a liaison between the College and the University's Office of the Vice-President for Student Affairs.
Oversee student academic, professional, and career success, ensuring that all students gain access to the highest quality faculty advising, career coaching, disabilities, tutoring, and counseling resources as appropriate.
Ensure students are orientated to the mission, goals, values, and educational philosophy or the College.
Provide required data for reporting to external organizations (e.g. AACP, ACPE).
Monitor compliance with codes of professional conduct, honor codes, and professional behavior expectations.
Ensure due process for all parties in cases of academic and non-academic misconduct.
Maintain an official complaint log as required by accreditation standards and report regularly to the Executive Council regarding student complaints.
Oversee/assure consistent student services for both campus locations and for students on experiential placements.
Align budgets and human resources to support student academic success.
Represent the college at assigned conferences, meetings, and professional organizations.
Ensure proper oversight of all registered student organizations (RSO) and compliance with pertinent standards.
Collaborate with the Accreditation and Continuous Quality Improvement Committee to develop and interpret relevant metrics to guide quality improvements in student services.
Responsible for maintaining the confidentiality of designated information.
Perform all duties in compliance with applicable University policies and procedures and state and federal requirements.
Supervise Office of Student Success staff members.
Report directly to the Dean of the College of Pharmacy.
Carries out responsibilities in accordance with university policies and applicable laws.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.