Assistant Customer Service Manager - Hampton Village

Schnuck Markets, Inc.

7d • Onsite

About The Position

This position represents major responsibilities an Assistant Customer Service Manager can expect to perform. The role involves providing friendly and courteous service to customers, ensuring reliable attendance, and performing duties of a checker and customer service person. The Assistant Customer Service Manager will also take on the duties of the Customer Service Manager when they are not on-site, supervise checkers and baggers to maximize checkout efficiency, and write schedules for baggers, checkers, U-scan, and the service center to ensure proper coverage. Additionally, the role includes performing all service center duties such as lottery, cash drawer audits, and store safe management. Other duties may be assigned at the discretion of store management. Training will be provided at the store level.

Requirements

• Regular, reliable attendance is an essential function of the job
• Minimum of six months employment with Schnucks preferred (for Store/Facility Teammates)
• Minimum of one year employment with Schnucks preferred (for Store Support Center Teammates)
• Must be in good standing (not on a performance improvement plan or active discipline)
• If invited for an interview, must have manager approval based on performance

Nice To Haves

• Minimum of six months employment with Schnucks preferred (for Store/Facility Teammates)
• Minimum of one year employment with Schnucks preferred (for Store Support Center Teammates)

Responsibilities

• Provide friendly and courteous service to customers
• Perform all duties of checker and customer service person
• Take on the duties of the Customer Service Manager when they are not on-site
• Supervision of checkers and baggers to maximize efficiency of checkout process
• Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours
• Perform all service center duties including but not limited to lottery, cash drawer audits, and store safe management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed