Assistant Coordinator-Metro Referrals

HomeServices of AmericaFairfax, VA
Onsite

About The Position

Under the general supervision of the Relocation Director, this role assists with Metro Referral license processing, including applications, renewals, and terminations for all states where Metro Referrals is licensed. It also provides referral support within the relocation department.

Requirements

  • High School Diploma or equivalent required.
  • 2-4 years administration experience required.
  • Must be organized, detail oriented, able to set priorities, multitask, work independently and take responsibility for results.
  • Must have advanced computer skills in Windows (Outlook, Publisher, Word, Excel) and the Internet.

Nice To Haves

  • Real estate experience and/or license preferred.

Responsibilities

  • Responsible for Metro Referral mail distribution and support.
  • Assists with all licensing processes including terminations, inactivity, expiration, new, transfers and renewals.
  • Assists agents with procedures pertaining to licensing and referrals.
  • Assists with ensuring compliance with real estate licensing laws, continuing education and deadlines in 7 states and the District of Columbia.
  • Coordinates with accounting on referral and renewal procedures.
  • Offers administrative support for Metro Referral mailings, newsletters, annual membership invoices and renewal notices for the 7 states and DC.
  • Support media needs, such as HUB page, Metro Referral website, Facebook, LinkedIn and processing credit card payments in Paypal.
  • Assists with referral management from assignment through disbursement of referral payment to agent.
  • Supports Relocation team with task follow up on referrals.
  • Supports partner program data entry into portals.
  • Answers phone and directs to appropriate coordinator for assistance.
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