Assistant Contract Supervisor

ServiceSource, Inc. • Boulder, CO

2d • Onsite

About The Position

ServiceSource is seeking an Assistant Contract Supervisor to join their team at the National Institute of Standards and Technology in Boulder, CO. This role involves overseeing custodial services across 18 Federal Research and Administration buildings. The Assistant Supervisor will act as a Floor Manager, reporting to the Project Manager, and is responsible for ensuring employees are on task, providing direct supervision to 10-15 employees (including individuals with disabilities), mediating employee relations, and performing various facility tasks. Experience with rehabilitation and working with individuals with disabilities is required, as the position operates under Ability One Source America regulations, emphasizing support and accommodation for individuals with disabilities in competitive employment.

Requirements

• High School Diploma or GED equivalent required
• Must have valid driver’s license and a good DMV record.
• Must be proficient with computers and Microsoft Suite
• Grammar, spelling, written and verbal communication
• Must be able to communicate in verbal and written form proficiently
• Must have strong level of patience in working with our population. The ability to reason and communicate is a strict requirement.
• Customer Service Skills

Nice To Haves

• Bachelor’s Degree preferred but not required.
• Supervisor experience preferred.
• Custodial experience preferred but not required
• 2-5 years’ experience working with individuals with documented disabilities preferred.

Responsibilities

• Cleaning, stocking, and floor care of the facilities.
• Trash collection from all waste and recycling receptacles.
• Machine cleaning of floors up to and including but not limited to stripping and waxing.
• Adhere to facility safety guidelines related to procedure, PPE, and other company policies.
• Adhere to facility rules on both the campus and in the facilities themselves.
• Act as Floor Manager to ensure employees are on task.
• Reporting directly to Contract Supervisor. Fulfil duties of Contract Supervisor in their absence.
• Direct supervision of 10-15 Employees with direct support for individuals with documented disabilities.
• Mediation between employees, disciplinary action.
• Coverage of necessary facility tasks (roll up the sleeves when needed).
• Supervise weekend overtime work projects.
• Inventory: weekly inventory counts and maintaining order and cleanliness of backstock closets.
• Monthly and weekly quality inspections and reporting.
• Customer Service/relations regarding barrel rental, additional services for conferences, and General Assistance.
• Stock management: replenishment of employee stock closet and delivering controlled supplies to employees on the floor.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program
• Wellness Program
• Tuition Assistance
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED